Room - properly sized room, with a really big bed eventhough built out of double beds. Very good soundproofing of the windows; door is not protecting you from outside noise though. Equipped with a very good air conditioned system, it was really confy to let it function throughout the night (noise was very limited to almost no noise).
Location - easily reachable, near a very good terrace where you can eat/drink
Employees responsiveness - the personal is almost entirely built of students on summer work engagements. They have no training what so ever in customer care, and no interest in offering smiling help for the tourists (you have to use your car horn if you want to enter resort' parking lot, because nobody sits in front of the supervising monitors; it took them almost 30 minutes to proceed with the check-in; the impression was that they were only vacuum cleaned rooms already checked-out, task that was happening during sleeping hours ALL THE TIME<2-4PM>; at the restaurant nobody offered us a menu for a 20 minutes wait, evenif they were 10 waiters running around, and we were the only ones in the restaurant - as a result we chose to move out of the resort premises and eat at a very good terrace outside).
Location - among 3 big open-air disco rings. Noise is pretty big during the nights; nothing can be done - at least this is what receptionists told us.
Pool - 2 pools were functional: a big one for adults, not very well cleaned up; and one for kids above 1.5m in height (this is not a pool for babies).
Quality/Price balance - not the proper one for a resort that's still under construction and for sure it will continue throughout next season to come
Attention to details - a very good architectural idea, very badly/cheaply executed.
Misleading details/offer on booking.com - I bought from booking.com a double room with double/matrimonial bed(s). It was nowhere specified that's a STANDARD room, hence we got the standard room and not the superior one. the difference consists in the bed type: all Standard - double, all superior - matrimonial. They say it's 40m away from the beach. This may be true if only measurements are done from the property limits near the beach and go from there straight thru the buildings towards a very tiny beach. In reality, you may have 15-20 minutes walk to the first proper beach you can really use.
Bathroom - the water can not have the temperature properly adjusted. Its pressure is very low, insufficient for a long hair wash.
No WiFi - for a 4-stars resort that's aiming to be the best, this is a MUST. It is really annoying to search outside your room for WiFi signal when you need it, and 3G is not enough for what your necessities are.
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- Also Known As:
- Vox Maris No1 Club Hotel Costinesti
- Vox Maris No1 Hotel