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“Modern charm - a great place to stay”
Review of The George Hotel

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The George Hotel
Ranked #1 of 1 Hotels in Hatherleigh
Certificate of Excellence
Reviewed August 25, 2013

The George turned out to be a fabulous place with the charm and location of an old village inn but the facilities and convenience of modern day. A notice explains that the original inn was completely replaced after a fire so it’s a well thought out design that caters to residents and locals alike. I particularly liked the little courtyard for the smokers (and before you judge, no, not me!) and the small veranda out back where you can sit with a G&T and enjoy the very last of the sun as it sets.

We were shown to a bedroom with a double bed but we asked for twin setting and so were offered another. This bedroom (number 2) was set in king-size but was converted to twin for me and my sister while we set out to explore the village. The bathroom was designed as a wet room: the shower excellent. There was more storage space than we could possibly use - and we tried, believe me, as the local towns have excellent charity shopping. We came ‘home’ laden with bags each day. A kettle with tea, coffee, hot chocolate and biscuits was replenished daily. Brilliant wifi all round.

The staff were young, enthusiastic, friendly, professional, attentive and busy. The entire team could not do more to ensure everything was right. We were repeatedly assured that things were not a problem and we had no worries and for once, this was spot on. We ate there the first night as dinner was included and didn’t look further for something better. The portions are ‘proper Devon’ ones. We had pie of the day and it was a fabulous chicken, pork and mushroom flavoured with cider: it was a soft scrummy tasting pie with mash to die for and plenty of veg. Dessert was a special of Turkish delight and rosewater cheesecake - again something new for me and I wish I could have another right now! Breakfast was first class with bacon the texture and taste of bacon that we used to get from real pigs back in the day!

Racking my brains for negative points as there is always something that is not so good.... The mattress was very soft but having said that, I slept very well. The chap who showed us to room 2 apologised for a faulty fan below that emitted a regular ‘harrumph’ when the kitchen (below) was in use but this was not a problem for us and of course, is a temporary issue which is probably resolved by now. All in all I would thoroughly recommend this inn.

Room Tip: Room 2 was massive with a double wardrobe, lots of drawers in tallboy and dressing table. Full lengt...
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  • Stayed: August 2013, traveled with friends
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Thank Pitpatjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 - 209 of 424 reviews

Reviewed August 23, 2013

We stayed in this lovely hotel as part of a deal and were very impressed. The man on reception was welcoming and showed us to our lovely room Bottled water and biscuits provided. Large double bed, very comfy. Plenty of cupboard and hanging space. Good sized shower room with plenty of hot water. Toiletries a bit sparse and weren't replaced on our second night. As usual in common with many hotels, reading in bed was difficult!
We had a 2 course meal as part of the deal which was good pub food. Plenty of it especially my partner's mixed grill.
Breakfast was good.

I would have given this hotel an excellent rating apart from a few very small niggles. Better supply of toiletries, a folder of information in the room, biscuits and water replaced daily, better bedside lighting.
Overall though a thoroughly enjoyable stay.

  • Stayed: August 2013, traveled as a couple
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Thank paddy1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah M, Manager at The George Hotel, responded to this reviewResponded August 24, 2013

Hi There,

Thank you for your lovely review! It was so kind of you to write back in such a positive and constructive way. Adam was really pleased with your comments, thank you. Its always lovely for the staff to feel appreciated as they all work so hard to make our guests happy.

Regarding your helpful comments, which room was it with the bad bedside lighting? We can then rectify this. We are currently looking into re-stocking the toiletries daily, it has been brought up a few times now and we will have a management meeting to discuss moving forward from this, along with the biscuits and water. We are also currently in the process of putting together a 'Guest Information Folder' to go in each room which we are slowly compiling with all the information we feel needs to be included. We like to use TripAdvisor reviews as a constructive way of improving our service, so your comments are appreciated.

Thank you again for your kind comments, it makes all the hard work so worthwhile to know you enjoyed your stay so much. Hope to see you again soon!

Hannah & Lauren, Managers @ The George

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Reviewed August 20, 2013

We bought a voucher for a 2 night stay with a 2 course dinner included on the first night for £99 We thought this looked like a good deal and to some extent it was The George is an attractive building which was rebuilt after a fire a few years ago. The car park and area at the back needs a bit of tidying up. We had a pleasant room with a bit of a view in the far distance and with an adequate bathroom with a bath - a good point as we prefer a relaxing bath at night and it helps my bad back. The room had masses of drawers a bonus as so many places don't but the bathroom needed a shelf unit or some shelves. The towels were good quality and size. The bed was in a wicker frame and was a bit too low for me with my arthritis but attractive enough. We had a nice dinner on the first night and some nice wine The staff were pleasant and the place was quite busy.
The next morning we had breakfast but a member of staff hadn't arrived and the one young lady doing everything was totally rushed off her feet. We ordered 2 Eggs Benedict but could only have one as they had run out of muffins ( Co op just a few steps down the road!) This arrived minus ham. Then tried for smoked salmon and scrambled eggs but they had run out of smoked salmon!! There was a fruit bowl on the buffet table but the fruit was not ripe enough to eat. So breakfast was OK but ordering of supplies needs attention.
On night 2 we ate again in the restaurant waited 45 minutes to order as too few staff to man a bar and food felt very sorry for them as they were trying hard but needed another pair of hands. We weren't in a rush but ate much later than intended due to delay The food was fine and the folk group in an adjoining room very nice to listen to.
Morning 2 saw breakfast again much as the day before but the piece de resistance was Eggs Benedict on a toasted fruit teacake as they had run out of yes muffins again Apparently a new Chef had just started and was finding his feet!!! I am afraid this was not good and we were very disappointed with Breakfast really on both days.
All in all if they employ more staff a better Chef and order sufficient food for the Menu scheduled and for the number of guests staying it could be good.
A point to note hairdryers are in the sideboard on the landing we found out when we were leaving but had packed one!!!

Room Tip: Some rooms have a bath in the bedroom, some a bath in the bathroom and some just showers. Rooms with...
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  • Stayed: August 2013, traveled with family
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Thank Chillypenguin60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah M, Manager at The George Hotel, responded to this reviewResponded August 21, 2013

Dear Mrs Morris,
Thank you so much for your review. We like to take all comments on board and move forward in a constructive manner. We are really pleased you enjoyed the room and our famously comfortable baths, and all the amenities that came with the stay.

Thank you for comments about the car park and back area, we have set aside an hour today to smarten it up and ensure it is up to a high standard.

The staff appreciate your kind comments, it’s always nice to hear as they all work so hard to please our customers and are always willing to go the extra mile. Though It is sometimes hard to gage the correct amount of staff needed on any set evening, we always try our best.

Referring back to breakfast both days, I appreciate I was running round quite alot that morning, however I really appreciated your patience and understanding. Unfortunately the other member of staff who was supposed to be helping had been in an incident with her car at the time and was running late.

The stock situation was very unfortunate. We had received an unprecedented amount of non-resident breakfast customers that morning, and after having bought and sold every last muffin to be found in Hatherleigh (The Co-op and Bakers) we had to unfortunately say they were sold out. The smoked salmon was also due to the high volume of customers we had looked after that morning, as we are open from 8am and have most tables full by 9, though we always set aside tables for our residents, we cannot always promise to sell out of products if they are popular.

Our fruit is only kept for 2 days from when the supplier drops it off, and is stored in our walk in fridge when it is not out for breakfast, this is to maintain the ripeness of the fruit. I’m very sorry if it was not as fresh as you would have liked, however we have great trust in our supplier (F. Milford and Sons Ltd.) and this is the first complaint we have received.

Drawing back to your point about the ‘new chef’, He was in fact on the second day of his week long trial. Safe to say he did not make it to Day 4 and we are very sorry you experienced what has become known as ‘The Teacake Debacle’. Our head Chef apologizes for that greatly and was not there to make sure he was producing dishes to our high standards. He also almost shed a tear over the fact your Eggs Benedict was served without ham. He apologizes for that also.

We are currently putting together room information booklets. That will include all information about the local area, important hotel information, restaurant opening times and other information, including the hairdryers whereabouts. We thank you for your constructive point though.

Once again we would like to thank you for your review and your helpful points. We are very sorry about the breakfast situation and If you ever happen to be down this way again we would love to get you a drink to make up for it. All our staff would like to thank you for your kind words about them, as its always good for them to hear that what they do is appreciated. I hope I have helped clear up some points, and explain why some of the situations occurred.

Thanks Again.

Hannah & Lauren. The Managers at the George.

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Reviewed August 18, 2013

We took advantage of a deal at the George, not quite knowing what to expect. The hotel has been recently refurbished in terms of the bedrooms, the wetroom shower room was beautifully decorated; the beds very comfortable and the room certainly spacious enough with plenty of storage space, teas and coffees etc. Our room overlooked the car park, but it was very quiet. The breakfasts were plentiful, and the staff very polite, and accommodating. The evening meal was very reasonably priced with a good range of menu items. Wouls I go again? Definitely. Very handy for visiting Exeter and dartmoor too

Room Tip: I can only judge the room we had which was quiet and overlooked the car park
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  • Stayed: August 2013, traveled as a couple
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Thank boogiebusby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We arrived on a Sunday afternoon, unfortunately they do not serve food on Sundays but they suggested a near by place. Our roon was fantastic with features as a bath in the bed room and a wet room fully equipped with two sinks. The bed was massive I didn't see he wife all night. The room was fully fitted with a large wall mounted tv luxury biscuits and a full range of coffee, tea, hot chocolate and complimentary bottled water The staff are very pleasant And ultra friendly. The next evening we ate in The George and the food was great served on a very hot plate which meant the food was hot to the last mouthful.we will defenatly return. Well done to all at the George keep it up.

Stayed: August 2013, traveled as a couple
1  Thank Adrianchid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Although the roof is thatched and looks old this hotel is only 3 years old as the previous one burned down,so the rooms are modern with all modern fittings.The village of Hatherleigh is nice to wander around and this place makes a good stopping off point for Cornwall.The breakfast was good with a reasonable variety and we had one meal at night which was good quality.

Room Tip: All the rooms are well fitted out and modern
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  • Stayed: August 2013, traveled with friends
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Thank hbbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

we stayed here on a kgb deal, 2 nights for £99, including one evening meal. Room was spacious, split level, well furnished and very very clean!!! Staff were friendly and very helpul. Evening meal was well cooked, well presented and excellent value. Should you stay on a Sunday evening the restaurant side of things is closed, apart from that I would highly recommend this as a great place to take a break. We want to go back!!!

Room Tip: room 5, split level room!!
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  • Stayed: July 2013, traveled as a couple
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Thank kathy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The George Hotel

Address: 5 Market Street, Hatherleigh EX20 3JN, England
Location: United Kingdom > England > Devon > Hatherleigh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hatherleigh
Price Range: $138 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The George Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
The George is located in Devon's smallest town, Hatherleigh. The pub is famous for its lively and welcoming atmosphere, and provides great freshly cooked food, drink and effortless service. Soft modern furnishings complement the traditional and historic building features, creating a warm, inviting feel. A pub with pub values offered with style, charisma and personality. Our menu is a mix of great pub classics and modern English dishes, with sharing plates for informal dining and a great range of mains. We take pride in sourcing our produce locally where possible, and are proud of the sensational food we offer. We offer 13 delightful ensuite rooms, some of which have four poster beds and feature baths. One of our rooms is fully accessible for people with disabilities. ... more   less 
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Also Known As:
The George Hotel Hatherleigh, Devon

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