We stayed here one night as a family, visiting friends in the region. We were complicated guests - I first booked a single room, which we later changed to a family room due to changes in our plans, and also changed the night we'd be staying. All of that couldn't be handled more graciously.
When there was a snag --- their baby beds were already booked for other guests --- they promised to me they'd see what they could do, and emailed me the same evening that they'd found another baby bed for us.
The staff is friendly, the hotel is newly renovated and has a very nice breakfast restaurant overlooking the valley.
Oh, and the beds are very very comfortable.
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