This review covers our experience at Hotel Maasai and Saquarema in general. My husband and I spent 3 nights at Pousada Maasai in September 2010 during our honeymoon in Brazil. We prepaid for all of our accommodations. Upon arriving to the hotel we were shown a selection of rooms and told we could have our choice. After choosing our room, we settled in. We were surprised to open the fridge in our room to find old food and a half eaten chocolate popsicle. There were many bugs in the room. The TV broke the first night. At 5 AM in the morning fireworks were going off right outside our room. They lasted an hour. It was so loud it sounded like gunfire right outside our window. Because of our TV breaking, the staff moved us to another room, where we spent the next two nights. The new room also had many bugs. The waterfall at the pool was out of service. The sauna was not working and the internet was down. Our last evening at Maasai we were heading out to dinner when the front desk girl told us we needed to check out. We were handed a bill for 400 Real and told that we were upgraded at a cost. We were never told in advance that the room they put us in was more than what we prepaid for. After my husband was on the phone with an engish speaking manager for over an hour, we missed our dinner (the restaurant has closed). The manager threatened us and told us that if we didn't pay that they had "different ways of handling things in Brazil." We eventually checked out without an upcharge, hungry and unsettled. I spent the night scared we were going to be murdered, not an exaggeration.
Also, as a warning to travelers to Saquarema in September, the town is dead. There were two beach restaurants open. Most hotels were closed and we were the only people staying at our hotel. The beach is very dirty and there are dead penguins washing up all over the place. There is graffiti everywhere in the town. The water is too rough for swimming and very cold. And if you came to surf, good luck finding a surf shop. The surf school was empty and abandoned. This is NOT the "surfing capital of Brazil" as lonely planet quotes. If you are looking for good waves, head to Itacare. We had an amazing time there and the town was lively and fun even in the off season with a great culture for surfing.
- Also Known As:
- Maasai Hotel Beach & Resort Saquarema, Brazil