We just returned from a wedding event at Modanello. The place is down a dirt road off the highway between Bettole and Siena. We were lodged in a cluster of buildings about 1 KM from the main castle. The rooms were basic but large without aircondioning. The wedding accommodations were fine, as was the food. The problem is that was NO SECURITY. On the day before the wedding, when all 26 people in the party were sightseeing, our rooms were broken into and the theft resulted in thousands of euros of currency and jewelry and personal items taken, including passports. Everybody except the administration felt it was an inside job, including the police officer among the guests. The administration was basically in damage control, and only after 30 minutes of insistent discussion by the couples who lost the most, were their room charges refunded on checkout. Other people who lost valuables had their morning coffee comped. The locks are inadequate, they have no insurance, they have no video surveillance at the remote areas of the property (where we were), and minimal real empathy. Take nothing valuable with you- we didn't, but some rookie travelers in our group paid dearly for their naiveté.
The property is nice but not special by Tuscany standards.
- Also Known As:
- Castello Di Modanella Hotel Serre Di Rapolano
- Castello Di Modanella Serre Di Rapolano, Italy - Tuscany