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“MARRIOTT CLOSE TO AIRPORT”

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Courtyard Venice Airport
Ranked #3 of 4 Hotels in Tessera
Certificate of Excellence
Reviewed June 21, 2014

This hotel was very enjoyable, and the restaurant has an amazing salad bar during lunch; GOOD COFFEE TOO! The bus stops right in front of the hotel and it will transport you to the Venice water bus station at Plaza Roma in about 20 minutes(water taxi's are expensive).

  • Stayed: May 2014, traveled with friends
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1  Thank Mazatlanmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 15, 2014

We stayed here for one night before flying home after a cruise.

From the cruise port we got the scheduled water boat, which took quite a while, but was a lovely journey along the Grand Canal via St Mark's Square. From Marco Polo airport there is a complimentary shuttle bus to the hotel, which is very close to the airport and only takes a few minutes.

The hotel itself is on the main bus route from the airport to the city centre and the number 5 bus runs very frequently, stopping outside the hotel, but it is a good way out, so may not be the most convenient place to stay to use as a base for a city break.

We found the hotel very clean, the staff very helpful and have no complaints about it at all. It offers free wi-fi in the lobby - you have to get a code from staff.

The hotel is situated in the lovely village of Tessara with supermarket, bakery and several restaurants in walking distance - be aware though - most of the shops shut from around 1pm until 4.30pm for the afternoon siesta.

One thing to be aware of is that even though we had pre-paid the room, we were presented with a bill at checkout for about 25 euro - apparently city taxes and VAT aren't included in the pre-paid rate. Apparently this isn't a hotel, or even a Marriott issue - it is an Italian one.

In conclusion - a nice hotel when flying into and out of Marco Polo airport, but probably a bit too far out of Venice to use as a base on a city break - but not impossible as the bus links are excellent.

  • Stayed: June 2014, traveled as a couple
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1  Thank Nick_Harris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

Waited for the shuttle from the airport which was convenient but very very late. On arrival the guy that checked us in was first class and has stopped this hotel getting a terrible.

There was no restaurant open as it was a bank holiday, therefore no room service, we ended up getting sandwiches and snacks out of the vending machine like many others. Felt sorry for the people arriving after us as it was very nearly empty. We had ordered the romance package which included fruit and champagne on arrival, the champagne was prosseco which I understand is the Italian sparkling wine but advertise it as this as we felt we had been mislead.

The room itself was spacious but very dusty. The bed was comfortable and the noise from the airport was not a problem. We ate in the restaurant for breakfast the next day, this was delicious with a good choice of food and the lady looking after things was nice.

All in all ok for a one night stay but would not rush back in a hurry. I found the manager to be quite rude when he responded to my customer survey. There are much better Marriotts out there.

  • Stayed: December 2013, traveled as a couple
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1  Thank TheMooseyCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cy_vcecy_gm, Reservations Manager at Courtyard Venice Airport, responded to this reviewResponded October 7, 2014

Dear Moose_Hunters,

Thank you very much for taking the time to post a review on TripAdvisor and sharing your experience.

The comments that you have made regarding our restaurant service will certainly be taken into great consideration.
The description of the Romance Package has already been modified in all channels.

We sincerely hope we will have the chance to welcome you in our hotel once again in the future.

Rossella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2014

Check in was easy and efficient prior to cruise, the staff was gracious and extremely helpful. Room was standard European type - small bathroom but all the necessities were covered. Staff at front desk helped arrange shuttle to port and restaurant reservations. On return room was avaialble very early 9:00 AM (helps that I am Marriott Gold) again staff went out of their way to be helpful and gracious. Second room was duplicate of first. Shuttle to Airport is reliable and the shuttle driver is very nice and extremely helpful. Had friends who stayed at the Best Western down the road and they said the Marriott was much nicer and cleaner. My only "complaint" was that the terminals used for printing boarding passes were not reliable and the printers needed supplies . Other than that a positive experience for an airport hotel. When next transitng through Venice would stay there but if visiting/vacationing Vencie would stay on the Lido

Room Tip: Ask for a room overlooking the runways - keeps you away from busy road out front
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  • Stayed: May 2014, traveled with friends
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1  Thank Bobotash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2014

Hotel was clean and comfortable above average for this area.
Bus stop directly across the street . Take the number 5 either into Venice or opposite to Airport .
The only complaint I have is, I was using Marriott rewards cards to pay. The staff was very confused and took forever to process upon check out.They also couldn't figure out how to charge my Hotel dinner to the cards, so I ended up paying out of pocket for it.

Room Tip: You can purchase bus tickets at the front desk.
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  • Stayed: May 2014, traveled on business
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1  Thank verlajean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2014

Being a Platinum Premier Marriott Rewards member, I spend a lot of time in Marriott properties around the world. This is certainly the worst. Old hard beds, worn carpets and the most unfriendly staff. If you have any other choice, do not go there.

Stayed: May 2014, traveled on business
5  Thank Xandao550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cy_vcecy_gm, Front Office Manager at Courtyard Venice Airport, responded to this reviewResponded June 2, 2014

Dear Xandao550,

thank you for sharing your feedback.

We hope to welcome you again in our property and to have the opportunity to change your impression of the hotel.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2014 via mobile

I stayed at this hotel at the end of a business trip. I had to catch a 6 flight for US so wanted a convenient hotel
Hotel is nice and clean with friendly staff. It also takes less than 5 mins to arrive to the airport and the hotel provides a free shuttle. Also very convenient to grab bus 5 to go or venice and hotel provides the tickets. Overall great value for a basic and convenient and clean hotel

Stayed: May 2014, traveled on business
1  Thank Bosfami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Venice Airport

Address: Via Triestina 170, 30173 Tessera, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Tessera
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tessera
Price Range: $125 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Venice Airport 4*
Number of rooms: 100
Official Description (provided by the hotel):
Marco Polo Venice Airport is the third passenger landing terminal in Italy. Courtyard by Marriott Venice Airport is the nearest branded accommodation. Our Hotel, conveniently located just 900 mt from Venice Airport and only 12 km from downtown Venice, offers the perfect solution for either Business or Leisure travelers arriving or departing from Venice. ... more   less 
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Also Known As:
Courtyard By Marriott Venice Airport Hotel Tessera
Marriott Venice
Venice Marriott
Venice Courtyard
Courtyard Venice Airport Province Of Venice, Italy

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