We arrived in New quay late afternoon and found the hotel easily. Parked in the car park round the back, but had to leave the car on a very steep hill with a brick under the wheel ( warning need a good handbrake) as the car park was practically full.
Welcoming- it was very chaotic in there which is expected in a peak eating time and didn't know where to queue so just went to the bar. Waited to be served to be told to move to the other side of the bar which is frustrating considering we had luggage and the bar was very busy.Another wait. Finally we were attended to more confusion as they couldn't find us in the system as they put in the extra guest person as a the booking person. Finally we were found on the booking system , but we was not told where our room was- we had to ask. Overall the service was friendly, but rather confused and chaotic.
Accommodation itself (room) was decorated to suit the environment , was very tasteful and attractive. Very impressed with many attributes of the room; had it's own entrance which reduced the pressure to come back at a certain time as there was no locking up time, blackout curtains and blinds (reduce street light coming in), dressing table and sitting area. Loved the fact it was light and airy due to so many windows. View was amazing! Suggestions- could do with a fridge and a new radiator in the bathroom.
Breakfast was very nice and was impressed with the friendly and welcoming service. Nice there was an option as well.
In New Quay there is not much choice in eateries unless you want to pay excessive costs at the Hungry Trout, but if you want reasonably priced , big portioned pub food then the Penwig is spot on. Gammon is recommended!
Food and Accommodation is spot on, but service could be improved (younger staff). Also if you have a room above the bar don't expect much sleep if you are a light sleeper.
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- Also Known As:
- The Penwig Hotel New Quay
- The Penwig New Quay, Wales - Ceredigion