We just vent for 12 days, with our 2 boys, 3y and 7y old. At first we were a little disappointed over the room, a 2 room/family suite with balcony. The bathroom did not look like the pictures from the website, although it was generally a fine bathroom, it was not nearly as stylish and NEW as the pictures would have you believe. Also we did not have access to the kitchenette because we booked half-board, which by the way is more expensive than the same room without board, so that was odd to us, we actually had to pay extra to get access to the kitchenette, and since we have small children we obviously needed that, so that was a bit of a let down to begin with. But if life hands you a lemon, you make lemonade right, this was our vacation and we wanted to have a good one. so after that first disappointment, we actually had a really good vacation and the staff was very accommodating, when our youngest fell asleep before dinner, they served us up a (big) tray with dinner for us all so we could eat in our room, we did that three times, no problems there :-).

Food: overall the food was good, above average and we never went to bed hungry, the Italian dishes were definitely the best, they make all different kinds of Risotto and pasta-dishes and they were all delicious. the more "continental" dishes especially for children, like nuggets or hamburger could use a little love, they are uninspired!
Breakfast: was very good, it had everything we needed and more to it!

The pool area: Roof-top, was very nice, awesome view, and what we needed for our children (and our selves) to swim and play.

So with the very nice staff and everything else very good, we had a great vacation, which could have had a better 1st day, but I would still recommend this hotel to others. Not for couples or singles though, it is very much a family hotel.

This was a very nice Hotel with very nice facility's. The staff are incredible and went out of their way on several occasions to help us out. The hotel was quiet and very family geared. It has a nice gym with everything you need. The pool was always nicely kept with clean water and clean surroundings. The lobby was always clean and welcoming. We did not have breakfast any of the days here, but instead went across the street to "living Eraclea Mare" the owner is lovely and kind, and though she didn't speak English well she tried her best. The breakfast was delicious and 1/2 the cost of the hotel. The hotel is in a great location, very close to most things and close to the beach. The pine forest is so nice to stroll though or rent bikes and take a ride. Bike rentals at the hotel were E1.50 for 1 hour E5.00 for 1/2 day and a little bit more for a full day. We took out bikes for 6.6 hours and they only charged us E5.00 each. Breakfast is E12.00/day if you have it every morning of your stay (billed directly to you) or E15.00 if you only go once or twice through your stay. There is a complimentary coffee station in the lobby which is always kept clean with fresh water and cookies.
I would highly recommend this place, it was very nice.

Very well made rooms with a lot of space, the hotel is not far away from the beach and very close to the city centre. The food was excelent and they have very caring staff. The best part is the view tht you have from the top of the building were there are the swimming pools, bar, fitness area, play area for kids and spa. A very relaxing trip full of positivity. This experience is surely worth the price.