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“Excellent location, nice staff, average rooms”

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Pride Surya Mountain Resort
Ranked #7 of 21 Hotels in McLeod Ganj
New Delhi, India
Level Contributor
279 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Excellent location, nice staff, average rooms”
Reviewed July 2, 2011

We organised our company's business meet during peak season (summer) in this hotel. Mcleaodganj is the seat of His Holiness Dalailama-the spiritual guru of Tibetans and this hotel is quite close to His headquarters. Mcleaodganj is 9 km from Dharamshala- a popular hill station 90 km from Pathankot-the base in plains. I always prefer to stay in Mcleodganj because of its height as compared to Dharamshalla. In fact because of its height, the climate is always cool and refreshing here. SURYA Mcleod presents a nice view of hills. The staff is very courteous and helpful. But they are not trained to handle business conferences. However it is a good place for families and friends. The rooms are average- kept neat, but bathrooms and tubs require renovation in a few years.

Room Tip: upper floors on outer hill side are better
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  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DGLION
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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Bengaluru, India
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 30, 2011

The hotel is located in a very strategic point- close to His Holiness Dalai Lama's residence. The scenery from our room was beautiful- early morning we could see the louds envelop the miuntains.But that was the only plus point of this Hotel. Room service was terrible, the bathroom mats were grubby and were stinking, bathroom was leaking and to make matters worse we had a group of tourists next to our room who had littered the entire corridor. The room given to us was an upgraded one. Heaven help us if we had the original room! food was ordinary, so we decided to eat at outside restaurants., where we got authentic Tibetan food

Room Tip: Take the highest category of room
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Sumita0409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these McLeod Ganj hotels

Mumbai (Bombay), India
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 24, 2011

Hotel Surya is excellently located in the heart of Mcleodganj chowk and accessible to all major tourist spots. it has good rooms and serve fine food and the room service is quick & hassle free. The inhouse shop has good options for shopping as well.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itsankush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 1, 2011

This hotel is fairly central and in very easy walking distance of the Dalai Lama's temple.
Rooms were clean and tidy and the shower in our bathroom was excellent which more than made up for the slightly shabby tiling.
Food and service in the restaurant was excellent and the laundry service was prompt and good value.

I particularly enjoyed the views from the main reception over the valley, especially when the cloud was low as it gave a real sensation of how high you are in Dharamsala.

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Holcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 17, 2011

A bad hotel. Though the lobby looks like any other middle level hotel, that is where it ends. I had perhaps what is considered a suite. It was freezing cold despite a room heater (which glowed light all night long), and did not completely heat the room. There were very few plug points with some not working, and poor lighting in the room. The plan I had included breakfast, but I think it would have been wiser not to have opted for it, considering its poor quality and the possibility of eating a better meal in any of the cafes in the neighbourhood. The reception staff looked very untrained. Perhaps the only thing good was that the staff was polite. Perhaps the only things good are it is near the city centre and has a nice view.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moho_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 18, 2010

Reception were unfriendly, breakfast buffet was very poor.
The bathroom drainage was unhygenic to say the least.
Also, on our floor there were two couples who were hanging out together in the room next to us until 5 a.m. They were extremely noisy and when informed reception, nothing was done. We're lucky that we had to stay there for just one night. We also overheard other guests at the hotel complaining about their rooms.

View and location were great but not worth staying at this hotel.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JessG08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, UK
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 17, 2010

We have just left this hotel and stayed there for 2 nights. It was part of an organised tour with a fairly upmarket travel company and I must say we would not stay there again - even if the room was given for free.

The first night was spent in a room on level 3 which has a laundry office along the echoing corridor. The night resulted in practically zero sleep, with people running up and down the corridors and making lots of noise until the early hours. In the morning we
complained to front desk who gave the impression they didn't believe us, and even got into a debate with our very good local tour leader who asked them to move us to a different room and to stop arguing with us.

The second night was spent in room 308 at the end of the same level. Whatever you do - don't stay in this one either! The kitchen is directly above it and we had to ask them to keep the noise down. The problem is, as it was a working kitchen we had to accept it would be 23:00 until it closed and the noise would stop!

The breakfast is served on plastic bowls more reminiscent of school dinners as the other reviewer said. The cornflakes also appeared and tasted strangely burnt, with definite black bits resembling burnt flakes in them.

You might find it hard to believe, but we NEVER complain about anything - this place should be avoided if you want a good nights sleep. The only upside is the fantastic views out of the windows (if you can see through them, as the first room has big run marks from birds that had left a present and hadn't been bothered to be cleaned).

I wish I could say it was just us, but many of the other tour members also found the hotel loud and unpersonal.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank explorer1344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pride Surya Mountain Resort

Property: Pride Surya Mountain Resort
Address: H.H. Dalai Lama Temple Road | Mcleodganj, McLeod Ganj, Dharamsala 176219, India (Formerly Surya Mcleod)
Location: India > Himachal Pradesh > Kangra District > Dharamsala > McLeod Ganj
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #7 of 21 Hotels in McLeod Ganj
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pride Surya Mountain Resort 3*
Number of rooms: 53
Official Description (provided by the hotel):
Nestled in the profound goodness of Dhauladhar Range, Pride Surya Mountain Resort offers blissful experience to its guests! ... more   less 
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Also Known As:
Surya Mcleod Hotel Mcleod Ganj
Surya Mcleod Dharamsala
Surya Mcleod Hotel Dharamsala

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