We wanted a really relaxing two days away in luxury surroundings and for the most part it was great. Our room was enormous, with a great bathroom, an amazingly comfortable canopied bed and huge sash windows. The creche was brilliant - great staff. Our children are coeliac and so can't eat gluten - the chef was amazing and cooked platters especially for them. Even though it was half term the pool was empty - fab. Now the downsides - first night dinner was good but on the second night the service in the bar was non-existent and the food poor - I asked if the chef was away and he was - shame. The menu was also exactly the same both nights so not that much choice. Also, there was no hot water for 4 hours on the first night and they kept saying it would be fine in a minute. In the end we had to boil the kettle 10 times to bath the kids! Not what you expect. BUT, they did acknowledge their failings refunding us a bit for the lack of hot water and for the poor meal. Overall we had a great time and the creche and friendly staff made up for almost everything.
- Official Description (provided by the hotel):
- The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more less
- Reservation Options:
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- Also Known As:
- The Elms Hotel Abberley
- The Elms Hotel And Spa
- Elms Hotel Abberley
- The Elms Abberley, Worcestershire