We booked the hotels as some of our group had been to other hotels in the chain. Having been here I think the current reviews are about right.
The hotel is in a lovely position in Worcestershire and is an impressive building. The main issue is that it needs some decoration to it and looks a little unloved.
The staff in the main are very helpful, but they are lacing in number. At every meal it was a struggle to get their attention due to the number of guests and lack of staff.
The food was good, although portions were small especially some kids portions that were a bit of a joke.
We stayed in the courtyard building as we had dogs, which are welcome and was fine, although I am glad we had space outside our room as I wouldn't have wanted them in our room.
If you don't have kids this is not the place for you, as it is definitely aimed at families and the service is based around that. They offer a good nanny and crèche service.
The spa is small but adequate, although sadly the steam room was out of service when we were there.
The rooms were way too hot and all of us had to sleep with the windows open to cool down.
Overall a pleasant stay and good value for money. Spend some money on the decorations of the building and have a few more staff and this would make for an excellent hotel.
- Official Description (provided by the hotel):
- The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more less
- Reservation Options:
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- Also Known As:
- The Elms Hotel And Spa
- The Elms Hotel Abberley
- Elms Hotel Abberley
- The Elms Abberley, Worcestershire