I booked the tour 'Royale with Cheese + north walk'.
After having some problems* with the pickup from my accommodation I had the most fantastic time in Abel Tasman.
The national park is just beautiful and all the staff at base as well as guide was knowledgeable and helpful.
I can really recommend it for people who want to hike and kayak without having to carry all their gear.
* I was told I would be picked up from my hostel in Nelson at 7.20 but when they were late for the pickup I called them. It turned out they had been by my hostel earlier at a time not mentioned on the phone. I started to panic a bit, but the staff on phone was very nice and told me to not worry, there was a bus departing from the city center I could take.
It was a fair bit away from my hostel but managed to hitch a ride to the bus. I made it to Kaiteriteri too late for the aquataxi but staff was keeping it positive and offering free paddle boarding while I waited for the next aquataxi.
Though I got out in the park 2hrs after originally scheduled time I had a nice walk to my hut in Bark Bay. All my gear was waiting for me and on the way back the next morning I had a lovely kayak trip through turquoise water.
Throughout the whole mishap with the pickup I found staff very helpful and never once trying to blame me as a customer. I also received a refund for some of the cost.
That mistakes can happen is understandable and considering the circumstances the company did a good job compensating me for it.
All in all I really recommend this company for caring about their customers. Kaiteriteri Kayaks gave me great customer service as well as a memorable tour in one of New Zealand's most beautiful national parks!
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