I use to enjoy going to Maranellos but the last two visits have been disappointing. There were 6 of us and none of us were happy with our meals, with some dishes being in eatable - with almost raw seafood, over cooked gnocchi and hardly any chicken on a chicken pizza this was a meal that will turn me off coming back. When speaking with the manager about our concerns he told us " This is how it's done in Italy & that everyone has their own personal taste" coming from Italian descent and a family who has visited Italy I can assure this is NOT how they do it! Isn't there an un-written rule that the customer is always right!
They did give us 50% off one of the dishes but in the end it was how the manager handled our feedback.
We will not be going back!!
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