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4 - 9 of 98 reviews
Reviewed July 9, 2019

Booked online payment for 3 people, called the hotel, and they said they will provide 1 king bed and 1 single bed. Turn out, the single bed was a foldable portable bed, which is not comfortable at all. My sister could not sleep since the fold section was in the middle, hence making it very uncomfortable to sleep. They shall provide an extra layer of a mattress to avoid having the fold section right on your back. The toilet was okay, but really need maintenance since the toilet door was cracked, and no tissue hanger at all in the toilet. The room space was good. The service was great, staffs are nice.

Date of stay: June 2019
1  Thank Husse_Serk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caringdepalma, Manager at De Palma Hotel Ampang, responded to this reviewResponded July 10, 2019

Dear Husse_Serk,

Greetings from De Palma Hotel Ampang!

Thank you for your kind review of 09 July 2019, providing us your comments on the products and services of our hotel during your recent stay with us. Appropriate actions have been taken, especially by our Housekeeping Department and Maintenance Department, in the areas mentioned by you.

Your feedback and comments are important to us to enable us to improve ourselves as well as ensure the satisfaction of our guests.

We are glad you had a pleasant stay and hope to be of service to you in the near future.

Thank you.

Warmest regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2019

We needed to find a place to stay for a couple of nights before our friends' guest room became available, and De Palma Ampang was the closest to their house in Ukay Heights. We booked the largest room (suite) at a very reasonable rate, and we appreciate that for 125 ringitt extra we could check in at 7:30am straight from our red-eye flight. The room was spacious and reasonably clean but quite basic. This is not a luxury hotel! Still, we would have a liked a shower that didn't flood the bathroom and faucets that weren't wobbly. The hallway has 24-hour music playing, not at all quiet as you walk to the elevator but didn't bother us in our room. The poor is quite large and looked good, but we didn't feel comfortable using it since my wife didn't have a full-body, conservative suit as we saw other women wearing when we looked down from our room window. At 25 ringitt the breakfast buffet was reasonable but fairly mediocre. We also appreciated Ampang Point shopping centre right across the street -- Starbucks, food, supermarket, and I even had a pair of pants altered for 8 ringitt.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank C8276AHmatts
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caringdepalma, Manager at De Palma Hotel Ampang, responded to this reviewResponded July 2, 2019

Dear C8276AHmatts,

Greetings from De Palma Hotel Ampang!

Thank you for your kind review of 30 June 2019, providing us your comments on the services and products of our hotel during your recent stay with us. Appropriate actions have been taken in the areas mentioned by you. Your
feedback and comments are important to us to enable us to improve and ensure the satisfaction of our guests.

We are glad you had a pleasant stay and we look forward to be of service to you in the near future.

Thank you.

Best regards.
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2019 via mobile

Im having great experienced staying here. The service was excellent and im really thankful to Miss Fazlina. I requested queen bed instead of 2 single bed i get. She assisted and entertained my request! This hotel is really shariah compliance. I feel the calmness seeing Quran, yassin, hadith and in the room and everywhere at the hotel. Definitely i will come back to bring my family. Tq Depalma Ampang Tq Miss Fazlina.

Date of stay: March 2019
Trip type: Traveled with family
1  Thank nurul777
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FrequentFlier666236, Manager at De Palma Hotel Ampang, responded to this reviewResponded March 28, 2019

Dear nurul777,

Greetings from De Palma Hotel Ampang!

Thank you for your kind review of 27 March 2019, providing us your comments on the services at our hotel.

We are happy to hear Ms Fadhlina has been of assistance to you.

Thanking you once again for your support and we hope to be of service to you in the near future.

Warmest regards.
The Management

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Reviewed March 14, 2019 via mobile

If you’re pinning for a ice thick Ox Tail Soup, so drop by the restaurant at De Palma Ampang. The meat is tender and the soup is thick with No MSG. Cheap and spacious parking available.Quiet and nice hotel with very good room rates.

Date of stay: March 2019
Trip type: Traveled on business
Thank nooreyepixtravel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FrequentFlier666236, Manager at De Palma Hotel Ampang, responded to this reviewResponded March 14, 2019

Dear Nooreyepixtravel,

Greetings from De Palma Hotel Ampang!

Thank you for your kind review of 14 March 2019, providing us your comments on the services and products of our hotel.

We are happy you enjoyed the food and we can assure you we have monthly food promotions that will tempt your palate for more.

Thanking you once again for your support and we hope to be of service to you in the near future.

Warmest regards,
The Management

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Reviewed February 12, 2019 via mobile

I've been here a few years ago and make another stay here. It was a very tremendous experience and cosy place. I've spent 2 nights and most probably will be here again soon. In future, I might bring my family together.

Date of stay: January 2019
Trip type: Traveled solo
Thank Azman2169
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FrequentFlier666236, Manager at De Palma Hotel Ampang, responded to this reviewResponded February 14, 2019

Dear Azman2169,

Greetings from De Palma Hotel Ampang!

Thank you for your kind feedback of 12 Feb 2019, providing us your comments on the hotel during your recent stay with us. Your feedback and comments are important to us to enable us to improve and ensure the satisfaction of our guests.

We are glad you had a pleasant stay and we look forward to be of service to you in the near future.

Warmest regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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