Stayed there for only one night, just need to get away from Umeå (2hours away). Staff are not friendly, I mean I know I shouldn’t expect customer service in Sweden (been to too many hotels in Sweden and compare to anywhere in the world, they show good customer service the least).
We checked in, got room key, guessed our room because it didn’t have number at the door (only our room, the number skipped). We opened the door to a room full of other people’s things.
Went back to reception, asked the same guy who checked us in what’s going on. No apology, he just said oh ok, we’ll take care of it. So we got a new room. No offer for an upgrade because they messed up, nothing.
Room is ok, spacious, but not super clean. I took pictures of the room but not the bathroom because the bathroom is not worth taken picture of.
Had dinner at the taco restaurant, very basic. Tried the food at another building where the indoor playground is, flavorless.
The waterpark was good, good entertainment for my 3yr old. It’s really pricey.
Overall, since it’s really hard to find something fun to do in Northern Sweden that doesn’t cost you an arm and a leg, this place is considered ok.More
- Free Wifi
- Breakfast included