At first it was very nice looking place from the outside and once we walk-in we like it so we decide to stay one night and our room was smelly and when i open the windows to get some air, the same i had to closed them because there's no screen on it and mosquitoes where coming in, we decide to go to the pool and it was cold but the surrounding very nice peace and quiet, very relaxing that time. Night time my family in a room of 3 beds and one of the room no cable or satellite so we had to watch TV on the other room and ask my husband to grab a pillow from the other room and he discover a RAT under the covers of the bed so he try to get it out of the room by locking the kids on the other room and place towels under so it won't go on the other room, so my husband got it out but had one of my son to film it so we can show it to management since there's NO ONE at night time as maintenance or guest service (terrible) so got it out of the room trying to find phone and there's no phone to even call someone, my cell didn't have services and the only thing i saw was a router and had to sat next to it to get internet and got a family member to try to call all the numbers we had, NO ANSWER just ringing all the time, so as I was talking thru the internet with my family member saw another RAT behind the door where the router for internet it's sitting at, so we all slept in one room and cover up from head to toes since no screen on windows mosquitoes where all over the room and sweating too gosh what a horrible night i had. Next day we told the front desk what had happened and they didn't want it to believe and my husband show them the video we took and they acted surprise about it and told my husband that it takes a month to get refund it because that's the only thing they can do so my refund never came to the acct. So they have a mayor issue with pest control, need TLC, and thief. I like the place but not to sleep.
- Also Known As:
- Hacienda Gripinas Jayuya
- Hacienda Gripinas Hotel Jayuya