We booked a night at quite short notice with a "special request" that we would be arriving late as we were flying into Munich at 2100 hours and the check-in said that it closed before then. We arrived earlier than expected to find the hotel in total darkness and we couldnt get in. Tried to telephone but were just told that we were "too late". We have been charged for a "no show" which is incorrect and have been unable to negotiate a refund. The area is lovely and I am sure the hotel is fine if you can get into it, but, if you are flying to Munich, where there are now so many flight landing late from the Uk, then beware.
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