Have a very strict cancellation policy with no flexibility : For personal reasons I needed to change my reservation and there was no way to dialogue with the Hotel even though I called them with 5 days in advance . Did not listen to me at all and enforced a 80% cancellation fee. This behavoir is not normal in the area ...After I have stayed in another hotel in the area where they were totally the opposite ...Nice area ...Great people and hotels but I would never go to this one . Please , read carefully the cancellation policy before reserving !! Good hotel service really shows in the difficulties !
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