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“Excellent location, poor service”

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Schlossgut Gross Schwansee
Ranked #1 of 1 Hotels in Gross Schwansee
Certificate of Excellence
Hamburg, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent location, poor service”
Reviewed July 2, 2012

Stayed Saturday until Sunday

Location: Excellent! Pure nature and relaxation. Short and beautiful walk to the nature and empty beaches.

Food: Bit pricy but tasty
Hotel: Ok. Staff exerted but a bit confused. When we first entered our room in the new complex it wasn´t cleaned at all. Not a nice welcome. We drank a coffee until the room was cleaned. But they forgot the bath towels.

Spa: Was closed on a Sunday!!!!! No excuses for that!!

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank prinzlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
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    5
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
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Additional Information about Schlossgut Gross Schwansee

Property: Schlossgut Gross Schwansee
Address: Am Park 1, 23942 Gross Schwansee, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Gross Schwansee
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Gross Schwansee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Schlossgut Gross Schwansee 4*
Number of rooms: 63
Reservation Options:
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