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Reviewed September 14, 2015

The hotel stuff was always super kind and nice. Breakfast is definitely rich and above average. Rooms are super clean and spacious with a comfortable king size bed.
Location is convenient from Bergamo airport and to reach Milan for shopping.
The hotel is rated as a 3-star one but its standard are definitely close to a 4-star hotel.

Date of stay: September 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Alessandra C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BorgoLecco, Direttore at Best Western Plus BorgoLecco Hotel, responded to this reviewResponded September 21, 2015

Good morning,

We'd like to thank you for your comment and appreciation to our hotel.

We thank you for your stay and hope of welcoming you soon again in Arcore!

Best Regards,


Roberta Frediani
Direttore
BEST WESTERN BorgoLecco Hotel
Via G. Matteotti, 2

http://www.tripadvisor.it/ShowUserReviews-g1081186-d640286-r287907814-BEST_WESTERN_Borgo_Lecco_Hotel-Arcore_Province_of_Monza_and_Brianza_Lombardy.html#

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2015

I stay in this hotel couple of months ago and initially I was worried about the quality. Once I arrived I realize that was nothing to worry, the hotel is beyond the rating, totally renewed and in a very good location.
The staff is very nice and helpful.
Recommended.

Room tip: The rooms in the inside patio are very quiet.
Date of stay: July 2015
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank CesarAlonso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BorgoLecco, Direttore at Best Western Plus BorgoLecco Hotel, responded to this reviewResponded September 21, 2015

Good morning,

we thank you for your appreciation and we're glad your stay has been pleasant.

We always do our best in order to make your stay special!

Thanks again and hope of welcoming you soon in Arcore!

Best Regards,



Roberta Frediani
Direttore
Best Western BorgoLecco Hotel
Via Matteotti, 2
20862 Arcore (MB)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2015

Stayed at this hotel for two nights. Friday and Saturday.
The hotel is great. Rooms are large for Europe, the hotel had great facilities, it was spotlessly clean and the breakfast was good.
The staff were very helpful. They did everything to assist us, even ringing around trying to find us a restaurant at 3pm when they had all closed.
We stayed because we were attending a wedding close by. It was convenient for us and suited us perfectly.
The only thing is that the rest of the neighbourhood wasn't overly appealing. There were some interesting places a drive away but in close proximity there was not much on offer. But the hotel itself was great.
Also....they had the best block out curtains I've ever seen. We actually slept in til 9am and it felt like it was midnight.....might be useful information for you...

Date of stay: August 2015
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank David_Susie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BorgoLecco, Direttore at Best Western Plus BorgoLecco Hotel, responded to this reviewResponded September 27, 2015

Good morning,

we thank you for your appreciation and we're glad your stay has been pleasant.

We always do our best in order to make your stay special!

Thanks again and hope of welcoming you soon in Arcore!

Best Regards,



Roberta Frediani
Direttore
Best Western BorgoLecco Hotel
Via Matteotti, 2
20862 Arcore (MB)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2015

Dziękujemy za czas poświęcony na przesłanie recenzji! Doceniamy Twój wkład i chcielibyśmy zamieścić Twoją recenzję w naszej witrynie, jednakże wolno nam zamieszczać tylko te recenzje, które są napisane wyłącznie w jednym języku.

Jeżeli zechciałbyś zmodyfikować przesłaną do nas recenzję zostanie to przez nas, jak również przez innych użytkowników bardzo docenione. Poniżej załączona jest oryginalna recenzja aby ułatwić Ci skopiowanie i wklejenie jej do formularza przed wprowadzeniem niezbędnych zmian.

Dziękujemy za członkostwo w naszym serwisie. Doceniamy twój wkład w globalną społeczność użytkowników TripAdvisor.

Pozdrawiamy,

Dział Obsługi Użytkownika TripAdvisor

[131]

------original review-------

Subject: BEST WESTERN Borgo Lecco Hotel
Location: Arcore, Province of Monza and Brianza, Lombardia, Włochy, Europa
Title: Smaczne śniadania/ Good breakfast
ID#: 279981744

Of the three hotels we used during our stay in Italy, this hotel proved to be the best.
First of all, a nice welcome from the very beginning. In the reception you would communicate in English without any problems. Smiled receptionist tried to respond to every question and helped with any information we needed for local sightseeying.
The room we were given was located on the second floor, had a somewhat low window. The room was clean, with air conditioning, kettle, cups and tea set with one bottle of water for free.
The bathroom was large but had a very small shower.
Poorly resolved LAN system because the code you get is for the 12h and then you need to ask for it again which can be a bit tedious in the morning.
There was an exit leading outside where you could relax by the table.
Right next to the hotel is, supposedly, a very good restaurant (a lot of guests)
Better than in the other hotels. It was quite various: scrambled eggs, bacon, ham, cheese, bread, buns, cakes, waffles, pancakes, fresh pineapple, yogurt and fresh orange juice.
Coffee from Express or machine.
No vegetables :(
The hotel is located in a small village, where almost nothing happens and there is nothing to do in your spare time. If it's not a problem for you I recommend staying in this hotel

Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank inessafian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BorgoLecco, Direttore at Best Western Plus BorgoLecco Hotel, responded to this reviewResponded July 26, 2015

Good morning and thank you for your feedback!

We're glad you enjoyed your stay in our hotel: we constantly try to improve our service to customers and your appreciation makes us happy!

We're looking forward of welcoming you in our hotel in a very near future,

Roberta Frediani
Direttore
BEST WESTERN BorgoLecco Hotel
Via G. Matteotti, 2
20862 Arcore (MB)
direzione@borgoleccohotel.it
tel. 0039 039 6012058

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Reviewed June 3, 2015 via mobile

Stayed at this hotel as a friend as getting married near by.

Very professional and slick greeting. The whole hotel looks recently renovated and well maintained. The rooms were a generous size and well equipped. Good variety of food for breakfast.

Good value for money.

Date of stay: May 2015
Trip type: Traveled as a couple
Thank Rob P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BorgoLecco, Direttore at Best Western Plus BorgoLecco Hotel, responded to this reviewResponded September 21, 2015

Good morning,

we thank you for your appreciation and we're glad your stay has been pleasant.

We always do our best in order to make your stay special!

Thanks again and hope of welcoming you soon in Arcore!

Best Regards,



Roberta Frediani
Direttore
Best Western BorgoLecco Hotel
Via Matteotti, 2
20862 Arcore (MB)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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