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“Pleasantly surprised”
4 of 5 bubbles Review of Air Hotel Linate

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Air Hotel Linate
Ranked #2 of 5 Hotels in Segrate
Podgorica, Montenegro
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Pleasantly surprised”
4 of 5 bubbles Reviewed June 17, 2014

After reading plenty of bad reviews and comments made by hotels general manager who was more than willing to criticize guests instead of making apologies, I prepared myself for the worst. The main reason for staying in this hotel was actually vicinity of Milano Linate Airport. Due to early morning flight and convenient shuttle bus I ultimately decided to stay here regardless of negative comments... and I honestly have to say that I was pleasantly surprised. Hotel is more than decent, room as well as bathroom was nicely decorated even though it’s not that much abundant with space. Staff members were efficient and welcoming.

Room Tip: For just few additional euros you can upgrade yourself to executive room. It is well worth the money
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Srdjan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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658 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Milan, Italy
Level Contributor
211 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed May 8, 2014

It´s an airport hotel and if you search for a typical airport hotel, this one could serve in this way. It offers a shuttle (however the hotel is reachable also on foot, but don´t do it during night, the area doesn´t look so great) and especially offers a breakfast just from early hours. Apart from a standard breakfast with a great choice (from 6 a.m.)there is a chance to try also a very simple breakfast (juice, coffee, croissants...) which is offered even earlier (I think from 3-6). Services like free wifi or some complimentary drinks in minibar are also available
The structure isn´t very nice, it looks to be rather gloomy and older that in reality is, there are carpets in the room which don´t look nice at all. However for a one-night stay it´s fine.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
160 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed March 3, 2014 via mobile

We've stayed one night previously our early flight from Linate. It is perfect for that. Easy check in. The parking was full due to a meeting but as we were returning the car to the rental agency it did not turn into a problem.
Walking distance to airport and they also offer a shuttle service. The room was in the small size but good enough for the purpose.

Stayed March 2014, traveled as a couple
Helpful?
Thank Ferrazalves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed February 10, 2014

The manager of this hotel makes promises he does not keep. He is elusive and cunning--not to be trusted. The hotel quality is poor and the food is not acceptable. We discovered other guests with similar experiences and one family arrived from the USA only to be told there was only one room available and their children had to stay elsewhere. The hotel refused to resolve the problem

Room Tip: There are better places to stay locally but its only selling point is its proximity to Linate.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cipus, Proprietario at Air Hotel Linate, responded to this review, February 11, 2014
Google Translation
Il Cliente non specifica in nessun modo il suo disappunto. Non si è lamentato di niente durante il soggiorno sia per la camera che per il ristorante. Peraltro il suo commento è piuttosto tardivo e stranamente cita ipotetiche esperienze di altri ignoti Clienti e il senso di altri giudizi negativi ( pochi ) mentre elude volutamente il senso dei giudizi positivi ( tanti ). Riteniamo che il lettore abbia sufficiente esperienza per valutare con equilibrio ed obiettività la somma dei giudizi presenti. Questa è la cosa che più conta, mentre non ci aiutano i giudizi così generici e privi di un minimo di dettagli.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed February 7, 2014

Hotel shuttle was was a white knuckle ride with the driver showing off to a couple of young girls who were in the minibus. The reception was like a timewarp. I had a room on the top floor with imposible to control heating...too hot or just cold. The room was noisy, road and aircraft and roof drains carrying rainwater all night. Had to resort to ear plugs. Website claims rooms to be sound proof. The bar and restraunt were basic with no atmosphere. Ok for one night stopover but no longer.

Room Tip: Avoid top floor better still avoid the hotel
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cipus, Proprietario at Air Hotel Linate, responded to this review, February 11, 2014
Google Translation
Il Cliente lamenta una serie di piccoli problemi in generale dallo stesso patiti. Ne siamo profondamente dispiaciuti. Faremo il possibile, come sempre, perchè anche piccoli dettagli negativi nel comportamento del nostro staff o nel livello dei nostri standard, siano migliorati.
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Pordenone, Italy
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed February 3, 2014

Strategic position for the Linate Airport, for the rest, 4 stars really fake.
Welcome ridiculous, room very consumed, moquette everywhere with nice mites that jump happy.
And about the breakfast: very sad.
Seeing that you can't go to the airpot walking watch for another one, this is my advice.
Very expansive…

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Umbert0_R_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cipus, Proprietario at Air Hotel Linate, responded to this review, February 4, 2014
Google Translation
Siamo dispiaciuti per la non sufficiente gentilezza usata nei Suoi confronti e ce ne scusiamo. Qualora la moquette non fosse stata gradita, posto che riesce a notare gli acari a vista, allo stesso costo avevamo disponibilità per una delle 20 camere con parquè. Bastava farne richiesta al check-in. Il nostro american breakfast è, come si può facilmente consultare sulla quasi totalità dei giudizi dei Clienti, molto apprezzato. Saremmo lieti conoscere le Sue esigenze oppure una specifica circa i nostri deficit. Il nostro costo camera è un punto di forza in relazione agli hotel dell' area aeroportuale e contribuisce all' ottenimento dell' ottima e stabile web reputation. Comunque, come ormai da prassi usuale, le tariffe sono sempre migliori in funzione della tempestività con cui vengono effettuate le prenotazioni.
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Milan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 29, 2014

Hello, we spent there 1 night before a flight to go on holiday. We arrived at 11 pm and we were supossed to leave the monring after at 5 am. The room was already paid and they asked the credit card. I gave it as I do everywhere. Result: they charged my credit cards by 30 euros for a supposed bathrobe that thay couldn't find in the room. Of course we did not take it, as we were leaving and we had way to much weight already in our luggage. I tried to write to the hotel, but no answer, nobody even bother to contact me or anything. REALLY BAD; THEY ARE THIEVES

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paolokkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cipus, Proprietario at Air Hotel Linate, responded to this review, February 4, 2014
Google Translation
Classico caso ove le versioni dei fatti sono diametralmente opposte. Ad ogni check-out, da parte dell' addetto alla pulizia della camera, viene fatto il controllo degli 8 capi in spugna che corredano i bagni delle nostre 50 camere deluxe: 2 bidet, 2 asciugamani, 2 teli bagno, 1 scendibagno, 1 accappatoio. L' accappatoio è inserito in una busta di cellophane ed è appoggiato sul letto. A volte i Clienti pensano che si tratti di uno dei gift che l' hotel mette a disposizione come: pantofoline in spugna, saponetta al burro di Karitè, tavoletta di cioccolato, minibar ecc. Per evitare fraintesi, sulla busta un talloncino in italiano ed inglese indica in € 30,00 il costo dell' accappatoio qualora il Cliente ne desiderasse l' acquisto alla reception. Quando accade, come in questo caso, che l' accappatoio venga, per qualunque ragione, asportato dalla camera e non pagato al check-out, si provvede all' incasso del dovuto tramite la carta di credito lasciata a garanzia di eventuali " extras, ammanchi e/o danneggiamenti ." ( testo sottoscritto dai Clienti all' atto delle prenotazioni ed al check-in ). Mai ci permettiamo di usare parole quali " ladri " nel giudicare gli atti compiuti da pochissimi Clienti come in questo caso. Infatti, quando la camera è occupata da due o tre persone, può accadere che solo una conosca la realtà dei fatti. Speriamo che la nostra versione dell' accaduto, priva di ogni tono offensivo, venga considerata allo stesso modo di quella del Cliente che comunque nel Suo giudizio generale ha, senza alcuna logica nè commento, criticato l' hotel nei suoi servizi e standard complessivi.
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Additional Information about Air Hotel Linate

Property: Air Hotel Linate
Address: Via Francesco Baracca 2, 20090 Segrate, Italy
Phone Number:
Location: Italy > Lombardy > Province of Milan > Segrate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Segrate
Price Range (Based on Average Rates): $
Hotel Class:4 star — Air Hotel Linate 4*
Number of rooms: 102
Official Description (provided by the hotel):
In the quietness of the green, surrounded by a spacious park, AIR HOTEL stands only 500 meters from Milan's International Linate Airport and 1500 meters from the main highways, strategically located to be easily accessible by customers searching for a place that allows them to be out of the hustle and bustle of the city, but still within walking distance of it, 20 minutes by bus from the center and 30 from the Fair by train. 4-star hotel with its 102 rooms, with air conditioning, LCD TV 32 ", free internet access in Wi-Fi with dedicated fiber optic, lap-top safe, meets the needs of business and leisure customers. ... more   less 
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Also Known As:
Air Hotel Milan
Air Hotel Linate Milan/Segrate

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