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“Both hotel and owner tired and in need of a makeover.”
Review of Hotel du Gambrinus

Hotel du Gambrinus
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Hotel du Gambrinus
Ranked #2 of 3 Hotels in Hazebrouck
Lincoln, United Kingdom
Level Contributor
246 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
“Both hotel and owner tired and in need of a makeover.”
Reviewed September 10, 2013

This hotel was booked for two nights to use as a base for a small tour of the battlefields. The booking form clearly states the checking in time was from 13.00 to 23.00. After visiting a few museums en-route we reached the hotel at 15.50. There is a small parking area outside the hotel but spaces are a premium and soon taken so it will be hit or miss if you can get parked outside. We managed to park on an adjoining street but this meant going round the one way system to get back to the parking spot. The hotel looked deserted with no lights on and the door firmly closed. There is an intercom to contact the owner. I explained that we had a reservation and a voice on the other end said that they would be there in 10mins. After 30 mins there was still no sign of the owner. Another call was made and this time it was 5 mins and he would be there. After a total of 45 mins another call was made and this time he told us the numbers to press on the keypad to open the door and enter the reception lobby. Why he could not have done this on the first contact is a mystery. The owner finally arrived after nearly an hour of waiting. He was not very welcoming, didn’t apologise for being late, or for not being there when it clearly states that check in time was from 13.00 -23.00. We were shown to our rooms on the first floor via a carpet covered metal staircase which was noisy when walking on it. The rooms are small and in need of a total makeover and smell musty fusty. The wallpaper is fixed with drawing pins. The floor covering is in places threadbare. The bathroom had a shower cubicle that needed to be fixed by myself before it could be used. The beds were comfortable with fresh linen so that was a plus; it also had a fridge but no tea or coffee making facilities. There is a bit of traffic noise but nothing constant to keep you awake. The whole hotel is in need of some investment and with the right care and attention could be made good. The location is perfect for exploring the town and is only minutes away from the market square where you can find all you need. This hotel is let down by the owners attitude and the state of repair.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank number1leadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Polish first
  • Any
English first
MIDLANDS
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 6, 2012

As the last stop of a three week tour in Europe, we thought this might be the most difficult, as our French is not grade A, and many French do not parlais l'anglais. This turned out to be true, but the receptionist did his best as did we. There is no lift, and the spiral staircase was quite difficult - I can never understand why these hotels, and there are many in both England and the Continent, do not provide someone to help with the baggage when no lift is available. Our party consisted of three 70 year olds and one 74 year old. Although we all like to think ourselves fit, a little help would go a hell of a long way to cementing relationships, and probably earning a small tip for the trouble. The rooms are basic, and especially the bathrooms. All areas look as if they have been decorated by less than competant DIY. That apart, the breakfast is OK, parking is available outside the hotel, and the small town of Hazebrouck has a couple of restaurants, one of which we used to enjoy a very good meal. The town is very close to the two WW" german rocket sites and not far from Calais, so it was the right and best place to stay.

Room Tip: All rooms are upstairs so the spiral staircase is unavoidable
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LIVINGSTONEAFRICA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Gambrinus

Property: Hotel du Gambrinus
Address: 2 rue Nationale, 59190, Hazebrouck, France
Location: France > Hauts-de-France > Nord > Hazebrouck
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #2 of 3 Hotels in Hazebrouck
Price Range (Based on Average Rates): $
Number of rooms: 34
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