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“Disappointing Stay”

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Le Domaine des Cigognes Hotel
Ranked #1 of 1 Hotels in Ennevelin
essex
Level 5 Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Disappointing Stay”
Reviewed December 22, 2009

Having stayed at this hotel many times in the past we were very disappointed with our most recent experience. We were travelling with family and had booked the duplex which is advertised to accomodate four. The mini apartment was well laid out with a double bed on the ground floor and another on the upper floor. Everything was living up to what we expected until we tried to shower. Two of us had hot showers, one luke warm and one cold! When we complained we were told it was because we showered too quickly after each other - our reply, that we thought two of us showering 1.5 hours after the other two was not quick, was met with a shrug!! It was a very disappointing end to our Christmas visit to Lille. The hotel appears to have changed hands and now seems to be more interested in its conferences than its other guests. We both speak french so it wasn't that there was a communication problem. The old staff were charming and concerned that everything was correct for your stay whereas the staff now seem more interested in their conversations with each other and not the guests. As we visit Lille on a regular basis this hotel was our home-from-home - how disappointing!

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keith12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Hungarian first
  • Any
English first
chester, UK
Level 5 Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 13, 2008

Approximately 1 hour from dunkirk this was a good stopover point.

The setting of the hotel was very nice and the breakfast was good too although you do have to pay extra for this.

The room we had was oddly decorated in lilac and had a split level arrangement with a "kitchen area" and bed in the downstairs part and a bed and bathroom in the loft area.

If you are thinking about using the kitchen it would be difficult as there is no crockery or cutlery.

There is free internet access but no air con in the room we had.

Also be aware that the gate is closed at 8pm which was on the confirmation but we had failed to notice.

  • Stayed July 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank alanfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Domaine des Cigognes Hotel

Property: Le Domaine des Cigognes Hotel
Address: Departementale 917 - Route Nationale | Lieu dit Pont Thibault, 59710 Ennevelin, France
Location: France > Hauts-de-France > Nord > Ennevelin
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ennevelin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Domaine des Cigognes Hotel 3*
Number of rooms: 15
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