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“Overbooked- no room, no towels, view of derelict building at back”
Review of H2 Sant Cugat

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H2 Sant Cugat
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Overbooked- no room, no towels, view of derelict building at back”
Reviewed October 7, 2011

We booked this hotel through Expedia to attend a family wedding in Barcelona. After a 14 hour trip by car we arrived to find that due to an 'administrative' error the hotel was fully booked and there was no room for us. We had booked this hotel to be with other family members from around the world to attend a wedding and our first night was spent at another hotel 3km away. The hotel did provide a free taxi to the other hotel and back to the original hotel but that was the least they could do. On our return the next day we were given a room at the back of the hotel up a flight of stairs with no lift and a view of a derelict building at least three storeys high. Due to the fact that I was not very well and had to miss the wedding because of this we were not in the position to request to be moved to another room. We also had no towels in the room and were informed that we would receive them later in the afternoon as there was a problem with the laundry. We are still awaiting them and have only been okay due to family members providing some of their towels. We also have no mini fridge in the room so providing us with a complimentary bottle of water seems to be pointless as warm water is not worth drinking. The whole place seems to be a shambles and I am not impressed at all.

Room Tip: Do not accept any rooms at the back of the hotel through the door at the rear of the restaurant unle...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2 Thank mrsmac72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Helsinki, Finland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2011

Even if the name gives a conception of being in Sant Cugat, it actually is situadet near the Volpelleres train station (next to Sant Cugat). It takes about 30 minutes to get to Barcelona central square (Placa de Catalunia). Train goes pretty often, but if travelling after midnight, you have to take a taxi (20-30 euros in 2011). There are some buses going as well, but the personnel never could explain us which one we need to use.

Staff was friendly (smiled) but not too helpful. With typical spanish manner they didn't take our question too seriosely. Some spoke english, but with someone we had to use spanglish.

Rooms ( and hotel overall) were really clean and designed in modern style. Safe was found in the closet and WLAN usually worked. A bottle of water was There was a breakfast possibility, but we used restaurants nearby.

This is ok hotel for business trips, but for vacation in Barcelona hotel is a bit distant.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2 Thank LBeF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H2 Sant Cugat

Property: H2 Sant Cugat
Address: Calle Vic, 19 | Sant Cugat del Valles, 08173 Sant Cugat del Valles, Spain
Location: Spain > Catalonia > Province of Barcelona > Sant Cugat del Valles
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Sant Cugat del Valles
Price Range (Based on Average Rates): $
Hotel Class:3 star — H2 Sant Cugat 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
h2 Sant Cugat Hotel Sant Cugat
H2 Sant Cugat Sant Cugat Del Valles, Province Of Barcelona

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