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“Perfect for short stopover”
Review of Girona Aeropuerto

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Girona Aeropuerto
Ireland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect for short stopover”
Reviewed September 4, 2013

We stayed here for 1 night. The location itself is pretty remote but the shuttle bus from the airport was ideal. Facilities were basic but we found the hotel to be clean and the staff very helpful and friendly.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMODNET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0503GM, General Manager at Girona Aeropuerto, responded to this review, January 30, 2014
Google Translation
Gracias por comentar sobre nuestro hotel ,
Esperando poder recibirle de nuevo en Girona
Cordialmente
B. Larroque
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed August 27, 2013

This is a great hotel if you are looking for peace and quiet, it also has a pool and a life guard. The hotel was never overcrowded and very professional service at all times, there is a free shuttle service to pick up and drop off to the airport during check in and check out. The location is very close to the airport but you cannot hear any air plane noise at all in the hotel, it has no local amenities or shops so you arrange for the hotel to drop you at the bus station at the airport where from you can then commute to other areas. Service was excellent especially Adrian on reception who was very accommodating all the time and very professional

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dghhkkll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0503GM, General Manager at Girona Aeropuerto, responded to this review, January 30, 2014
Google Translation
Gracias por comentar sobre nuestro hotel ,
Esperando poder recibirle de nuevo en Girona
Cordialmente
B. Larroque
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed August 23, 2013

I booked this hotel after a lot of research. We needed to transfer to Barcelona the next morning so we booked it because of the free shuttle bus to and from the airport, which would allow us to get back to the airport in the morning.
When we arrived at Girona airport, there was another family ahead of us who had requested the airport transfer so we had to wait a while. The profuse apologies of the driver and his friendliness were the only reason I gave this a 'poor' rather than a 'terrible'.
When we went to check in, we had to wait for at least 15 minutes before we were seen to. When we gave our names, we were told "Ah, there is a big problem" and then nothing else as the receptionist (also our transfer driver) typed on the computer.

We were then told that the hotel was overbooked and there was no room for us to stay there.

I had booked directly with the hotel so they had my email and contact. In this day of internet, there is no excuse for not contacting us before our arrival.

The hotel did arrange another hotel for us, in the centre of Girona. However, this was more stressful as we had to rearrange plans. Fortunately, the replacement hotel had wifi which allowed us to do some research and we were able to get a train to Barcelona the next day.

So, poor communication, poor service at the desk, but one extra star for the hotel managing to arrange us alternative accommodation.

Stayed August 2013, traveled as a couple
Helpful?
Thank ScottishTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 22, 2013

I stayed here on July 30 2013, I booked two rooms. I had mistakenly entered the incorrect date on one of the bookings. The receptionist was amazing she sorted the problem( which was entirely my fault) and even provided us with adjoining rooms. This positive attitude continued with all staff we encountered , the pool, the excellent restaurant , the shuttle bus service. This was the first night of a three week stay in Spain and it created a super first impression. This is an airport hotel with great customer care.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicante, Spain
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 12, 2013

+ cosy, elegant and quite atmosphere, automatic vendors in the hallway with a variety of products, really nicely decorated common areas, superb food, kids menu more than satisfying, bowls with water and food for the dogs, very well maintained lawn, not embarassed to share their disadvantages(a leaflet in each room warning you about a plague of flies and ants that has benn taken care of), individual brass teapots for your tea in the breakfast counter along with local delicacies, no aeroplane noise.
- although it is pet friendly, they did not specify, in the initial agreement, the extra amount that charged us for our dog (10 euros for a 6kg dog, fair enough). The parking area is outdoors, which means that you might get a bit anxious if you have a fully loaded car, like we did, parked in the open, although it seemed quite safe. The room was packed with beds, but for 80 euros we all got our own individual bed (I don;t know how much they charge the family room they advertise)

Room Tip: the ones on ground level really give you the impression you are staying in a villa.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justmefoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 14, 2013

I stayed here for a night coming back from Barcelona city. The hotel was good but few things disappointed me.

Rooms : Big, clean & very comfortable
Location : Close to airport but not walkable. But this is very far from girona city center so you would need a car if plan to go there.Hotel free shuttle works for you for trip to and from from airport. I called the hotel receptionist before coming to girona airport and called again after I reached. They asked me to come out and walk out. But I didn't find a thing and called them informing about where I was waiting. But the receptionist started talking very rudely asking why I was there and said I have to wait for more time as they missed me and they would come next when the next person arrives. After 15 minutes, the shuttle came and again the cab lady told me "please next time stand at the right place". How would I know? It's not that I visit girona everyday. Also, when I reached the hotel, they checked in a Spanish couple before me while I arrived before them. I found the guy at the reception impolite, the same person I had spoken on the phone.

Apart from this incident, I would say in general the hotel is good and is as per Novotel standards.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Petersburg, Russia
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 13, 2013

It was a 1 day stay before the departure from Girona airport. The hotel is located in 3 minutes drive distance from the airport and there is a free shuttle from the hotel to the airport. Also the rooms are nice, free Wi-Fi, beautiful pool and very good restaurant. Of course I'd like to mention that the personnel is very friendly and helpful.
Everything was really good in this hotel and I can't rate it less that 5.
Also the important thing that when you are traveling with the family the hotel allows to accommodate up to 4 people in the room (2 adults and 2 children).

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Girona Aeropuerto

Property: Girona Aeropuerto
Address: Autopista A7, Salida 8, 17457 Riudellots de la Selva, Spain (Formerly Novotel Girona Aeropuerto)
Location: Spain > Catalonia > Province of Girona > Riudellots de la Selva
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Riudellots de la Selva
Price Range (Based on Average Rates): $
Number of rooms: 81
Official Description (provided by the hotel):
Novotel Girona Aeropuerto is located close to Girona Airport, 12 km from the centre of Girona, only 30 minutes from the famous Costa Brava and 45 minutes from Barcelona and the French border. This 4 star hotel is ideal for business and leisure travel, featuring 81 rooms, a restaurant, bar, an events room, terrace area and a recently renovated swimming pool. Free secure outdoor parking. Free shuttle service to and from the airport (phone 972477100 to request this service). ... more   less 
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Also Known As:
Novotel Girona Aeropuerto Hotel Riudellots De La Selva
Novotel Hotel Girona Aeropuerto
Girona Aeropuerto Novotel
Riudellots De La Selva Novotel
Girona Aeropuerto Province Of Girona/Riudellots De La Selva

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