We have popped into the hotel for a coffee previously, a couple of years ago, and there was certainly a sense of history about the place, random ornaments in the main reception area gave a welcoming feeling.
We decided to book a night there to take advantage of the great walking/hiking nearby, and paid approx 60 euros which seemed fair given the location.
On arrival we had to wait 10 minutes for the "receptionist" to finish up serving lunch to guests and were given the keys to a first floor room with en suite. the first thing that struck us was how dated everything was, furniture, decor, bathroom, bedding, tv etc. We attempted to ring reception as we were unable to make external phone calls and the advertised wi fi had no service in the room. after 20 minutes of nobody picking up the phone i went downstairs (at 2pm on a saturday) and the receptionist had disappeared completely this time, not even in the kitchen, lounge etc. i later found out he had popped out somewhere.
we were offered a ground floor room overlooking the pool so took it, but quickly realised our mistake. the room was full of damp, and a night there would have been a health hazard so we decided enough was enough and would leave immediately. guess what? the receptionist had popped out again so we left keys on reception desk and departed.
We did not stay long enough to be able to comment on atmosphere, food etc. but i would guess that service would be impossibly slow given the staffing issues.
Overall, really disappointing as we love the area and would be great to know there was a nice room to stay in from time to time, but next time we go there, it will be to have a coffee and nothing else.
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