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Reviewed August 29, 2016

The area is very nice, the views are lovely, the Reception staff were excellent, the one time we had dinner, it was very good, the wine was excellent and Breakfast was ok. That's the positives dealt with!
You could not get a sunbed outside as the guests, almost entirely Spanish, "reserved" all the beds with towels and yet used them occasionally. We made room for ourselves and no one came to "claim" their beds. Decent hotels monitor and dissuade this practice! The whole area is cramped with simply nowhere near enough space for everyone, even when the hotel is not full.
Our room was on the top floor, ostensibly it was a nice and clean room but quite noisy and with very poor air conditioning. We had a Velux window which, even with the blind pulled down, managed to work like a superconductor for the sun's heat.
As a nice little parting gift I discovered that the place to put your suitcase had a loose top, which is quite heavy and when it crashes onto your foot smashing your toes and breaking the skin in 3 places it leaves you with something to remind you of the your stay for some weeks.
The general attitude of the staff was less than friendly and at times almost borderline racist, as we are not Spanish. There is a wonderful view but sadly the Hotel lacks a nice terrace where you can enjoy a drink and a view of the sea.
My recommendation is go somewhere else, it is in my opinion not really a 4 star hotel and there are nicer places to spend your time and money.

Room tip: Avoid the 5th floor oven
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank keith_hawes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louxo La Toja H, Director de Relaciones con Clientes at Hotel Talaso Louxo La Toja, responded to this reviewResponded September 2, 2016

Dear Keith Hawes,

We thank you very much for taking the time to write following your recent visit to the Talaso Hotel Louxo La Toja.

On the one hand and first of all, please allow me to express my sincerest apologies for failing to meet your expectations on this occasion. Please rest assured that your comments have been discussed with the team here. On the other hand we couldn´t disagree more about your serious accusations, describing us as almost borderline racist, because you are not Spanish. On average, we welcome foreign customers every day, and we work hard to make them feel at least as comfortable as any other guest, no matter their nationality.

We have a terrace at the edge of the sea, right next to the swimming pool, where you can have a drink, have lunch or just enjoy the view of the sea. We are very sorry to hear about your luggage carrier, and the air conditioning malfunction and we sincerely apologyze about it and appreciate you bringing this issue to our attention, as it is only through such feedback that we are able to monitor and so continually improve the service we provide.

Kind regards

Sergio Garrido
Talaso Hotel Louxo - Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2016 via mobile

The staff is nice.
The restaurant is average to good.
Outside pool is good.
Inside pool and spa cost extra.

The worst is really noise. It is impossible to sleep well, because the sound isolation is too poor.

Date of stay: August 2016
Trip type: Traveled with family
Thank PauloXis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louxo La Toja H, Director de Relaciones con Clientes at Hotel Talaso Louxo La Toja, responded to this reviewResponded August 25, 2016

Dear Mr. Paulo,

Thank you for sharing a review of your recent stay at the Talaso Hotel Louxo La Toja.

We are delighted that you enjoyed the restaurant and the inside and outside pool. We thank you specially for your generous words about our staff. I am extremely sorry to hear about your dissapointment with the room´s sound isolation. We apologise for any inconvenience caused by random outside noise.

If you wish you can vist our Facebook Fanpage where you will be able to know our latest offers, that we hope you find it interestng.

We look forward to welcoming you back. Best regards.

Sergio Garrido
Talaso Hotel Louxo - Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2016

Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Louxo La Toja H, Director de Relaciones con Clientes at Hotel Talaso Louxo La Toja, responded to this reviewResponded June 2, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 24, 2016

This hotel although ageing has a great lacation and excellent service. Yes the carpets on the stairs are ageing a bit but all the attention makes up for it. The checking in was as good as it gets, attentive and if any problems were at hand, they were immediately dealt with without question. We had a suite on the sea side (definetly the preferred side). The Spa and gym are adequate. The heated sea water pool with many jets and showers is great. The limitation of 1 hour prevents overcrowding. Avoid Saturady nights as there are a lot of kids. The service at the Spa is once again superb, dropped my towel while on the tread mill, and someone immediately retrieved it. Value for money great. Hour and a bit from Santiago, 20 minutes from the wineries, Albarino is tops.

Room tip: Seaside is better
Date of stay: January 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Roedig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louxo La Toja H, Director de Relaciones con Clientes at Hotel Talaso Louxo La Toja, responded to this reviewResponded February 2, 2016

Dear Mr. Roedig,

Thank you very much for taking the time to leave us a review, we are very happy to know that you enjoyed your stay with us.

We are delighted that you enjoyed so much the location and the Spa among other things.

We thank you for your generous feedback and kind words about us, specially the ones about our staff.

If you wish you can vist our Facebook Fanpage where you will be able to know our latest offers, that we hope you find it interestng.

Thank you very much for you recommendations. We look forward to welcoming you back. Best regards.

Sergio Garrido
Talaso Hotel Louxo - Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2016

Fab location. We had rooms overlooking the sea...as opposed to the car park. The service was, on the whole, very good.
The breakfast was agreeable as was the set-menu evening meal.
Unfortunately, because of the time of year most of the local restaurants were closed...this may also be due to the weather as the fishing boats stayed in port whilst we were there.

Room tip: We had to insist on our agreed Spa access and sea views...the hotel tried to suggest otherwise, but failed.
Date of stay: December 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Anton W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louxo La Toja H, Director de Relaciones con Clientes at Hotel Talaso Louxo La Toja, responded to this reviewResponded January 17, 2016

Dear Mr. Anton,

Thank you very much for taking the time to leave us a review, we are very happy to know that you enjoyed your stay with us.

We thank you for your generous feedback and kind words about the location, breakfast, sea views… and thank you specially for the ones about our staff.

If you wish you can vist our Facebook Fanpage where you will be able to know our latest offers, that we hope you find it interestng.

Thank you very much for you recommendations.

We look forward to welcoming you back. Best regards!
Sergio Garrido
Talaso Hotel Louxo - Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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