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“Lovely Chablis Experience”

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Les Vignes de Sarah
Ranked #4 of 4 Hotels in Chablis
Whistler, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely Chablis Experience”
5 of 5 bubbles Reviewed September 21, 2012

I don't know what room some of the other reviewers stayed in but we had a suite on the first floor with a small balcony which was just perfect. The bathroom was roomy by French standards & the decor was tasteful & elegant. We did not meet Nicole but her stamp was all over the breakfast which we judged to be one of the best of our trip. We ate at the Bistrot des Grands Crus which was a great deal for a great meal! The house Chablis was really good!

Room Tip: Take a suite!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank GregGriffith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
    10
    25
    33
    17
    11
See reviews for
9
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
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Birmingham
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

The Bergerand is centrally located and is decorated in a very old fashioned and typically French style. The rooms have been updated to include en-suite facilities but they have been 'fitted in' to the existing fabric of the building so this is never going to be a modern 5* lodging. There is no air conditioning but we were cool enough during a very hot period. Waking up to the smell of the boulangerie across the road was a welcome alarm call.

Breakfast is a buffet and unexceptional for the money.

Room Tip: Madame will show you around and allow you to choose.
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  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank Howard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 16, 2012 via mobile

Spent 2 nights here but should have been 1. Room strange due to toilet being a late add on to make this room an en suite. Once you used the toilet, that was like an aircraft toilet, you had to wash your hands in a sink that was at the other side of the room. Fair enough it's an old building but with a little more thought could have been much better. Better value accommodation in Chablis for the price. We visited quite a few degustations while in Chablis but this hotel charged us for a tasting. We did not buy any wine here.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Robsmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston upon Thames, United Kingdom
Level Contributor
366 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
3 of 5 bubbles Reviewed June 29, 2012

The owner, Nicole de Merteuil, is a "character" - which means that the hotel has some distinct oddities - like a reception desk that is only staffed for four hours a day (they give you a code to get in at other times); that breakfast may be accompanied by quiet recorded lute music; that you will find a warning message in your bathroom that the hot water may take several minutes to run warm in this charming but faded old building; and that the restaurant that is advertised on the outside does not serve lunch or dinner. It also seems to mean that one's experience of the place depends on what Madame's mood happens to be. In the two days that we were there she was generally charming, but also showed a frosty side. The hotel's website - with the tell-tale URL ilovechablis.com - actually describes it as a guest house, and that is probably more accurate than "hotel", despite its size. This is fine if you want to be treated as the house guest of a quirky host, but we never felt really comfortable here.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WardenRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicenza, Italy
Level Contributor
344 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 bubbles Reviewed May 15, 2012

I wish that I'd had the experiences that my fellow travelers have shared about this hotel. I've traveled extensively in Europe and have lived overseas for the past 35 years, but this hotel was a disappointment. The rooms were charming and looked lovely, however after reading all of the descriptions, I was not expecting to find a hotel lacking in basic comfort...the bathroom wasn't clean, the room was cold and didn't seem to heat up, the owner must have had an off day when she greeted us...she was civil, but not warm. She did recommend a good restaurant, however, after we opted for "country" food rather than "Michelin 1-star" food, and we enjoyed our meal there. (the "Bistrot"). We wanted to stay in Chablis, and we did and enjoyed our stay in this small town, but if we were to return, we would definitely look for different lodgings!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nancy171717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 25, 2012

This hotel, right in the center of Chablis, near the green river and the old windmill, is simply delightful. Ask for the "Royal Suite," where I stayed for three days, in bliss, surrounded by old French blue walls, shining with sun, along with a red oriental rug, a "divan" and the most charming paintings on the walls, of lilies and medieval lads. The ceilings are high, the windows tall and open, and the overall feel is luxurious calm.

As a place to discover Chablis—a pretty village with old stone buildings, wooden shutters, winding narrow streets and just a couple thousand inhabitants (the excitement of the town, while I was there, was a young girl in her window blowing pink bubbles down to a suitor)—this hotel is great. I especially liked the warm welcome of the owner, Nicole, a Californian-French woman, who immediately makes you feel at home, in an intimate setting.

A treat is the breakfast: a spread of croissants and fresh bread, with two pitchers of real juice for each guest—and a silver jug of coffee to boot. A surprise was the boiler to make one's own egg a la coque, and cut off the lid with specially designed tweezers, very French.

I had not expected to enjoy my stay in Chablis so much—apart from the excellent wine: the Hotel Bergarand made it worthwhile and precious, and I would love to come back.

p.s. one other plus: exceptionally clean! The maid really does an amazing job! And the bed is really sumptuous, with firm mattress, many pillows, and one of the prettiest comforters I have seen in any hotel.

Room Tip: loved the Royal Suite; beautiful and full of sun
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  • Stayed March 2012, traveled solo
    • Value
    • Location
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Helpful?
2 Thank mexciotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 2, 2011

Lovely hotel full of character and lots of personal touches. Owner speaks both french and english which is a great help and is most helpful and friendly.
Very clean , big comfortable bed. Bathroom had new shower with jets, great.
Good value.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jt6606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Vignes de Sarah

Property: Les Vignes de Sarah
Address: 4 rue des Moulins, 89800, Chablis, France (Formerly Hotel Bergerand)
Location: France > Bourgogne-Franche-Comte > Yonne > Chablis
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Chablis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Les Vignes de Sarah 3*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to the Hotel Bergerand, Le Relais de la Belle Etoile, where charm and comfort merge with serenity in a country setting in the center of Chablis. Our friendly and cheerful team is at your disposal to offer you a pleasant and relaxing stay, the time of an evening, a weekend or much more ... The 20 rooms and suites of our hotel combine authenticity and douilletterie in a rustic ambience with modern features such as flat screen television and free WiFi. With a sublime arched vault made of Burgundy stone, you can enjoy -and even buy- wines and regional products while cultivating the soul and know-how of Chablis. A stroll ? On foot or by bicycle? Map of walks, mountain bikes ... We have what you need ! Located at about 1h30 from Paris, Chablis is the perfect place to relax with its bucolic landscape and its world-class wines. Le Relais de la Belle Etoile and team open the doors of this legendary establishment to ensure you a delightful experience ... ... more   less 
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