We have just returned from Hotel Los Gigantes, Tenerife. Even though we have stayed at this hotel before, we were worried after reading the reviews since it's refurbishment. Our worries were mostly unfounded. On entering the hotel it was very clean, spacious & modern. Our room was large & the white walls & pictures were , in our opinion, fine. The bathroom has not been renovated, the bath is narrow, hence causing problems with the shower curtain. The lack of mirrors is also a major problem. There was a large balcony as well. The only downfall for us was the housekeeping, which seemed to be worse on our floor, the third floor. Talking to other people staying on different floors, they did not encounter the problems we had. Our chambermaid did not sweep our floor, only pulled the bed up, she didn't straighten the sheets or make the bed. One day she completely forgot to clean our room. This was rectified when we complained to the Thomson Rep, but in a four star Hotel I think this is extremely unacceptable & something the Hotel needs to address. The food was fine wiith plenty of choice & the Full Board plan is very good value for money. The entertainment on 5 nights out of 7 was okay, the resident band were very good. The Entertainment Rep seemed a very nice lady, but her skills in her job need perfecting.
The two swimming pools are very good, but you have to get down early to get a sunbed & this is extremely annoying.We would stay at Los Gigantes again & hopefully the Management as well as Thomson will have rectified these few problems.
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- Also Known As:
- Los Gigantes Acantilado De
- Los Gigantes Hotel Tenerife
- Hotel Los Gigantes Tenerife
- TUI SENSIMAR Los Gigantes Tenerife, Spain