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“Idyllic location and facilities”

Review of Le Roc

Looking back to Le Roc from the private pool
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Looking back to Le Roc from the private pool
Le Roc with pool and garden to the rear Views across the fields from the private pool
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Very good
6 reviews
Looking back to Le Roc from the private pool
Le Roc with pool and garden to the rear
Views across the fields from the private pool
Shady terrace at the side of the property
The kitchen, refitted for 2018
The open plan living/dining area
Double bedroom 1
Double bedroom 1
Double bedroom 2
Double bedroom 2
The mezzanine with double sofa bed
Shower room refitted for 2018
Shower room
The kitchen opens out to the BBQ and pool
Le Roc looks out over fields, orchards and woodland
This property is not available for these dates.
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Overview
Barn -
2 Bedrooms, 1 Bathroom, Sleeps 6
Duras, Lot-et-Garonne, Nouvelle-Aquitaine

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
PCH1649
Shrewsbury, United Kingdom
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very disappointed”
Reviewed June 26, 2016 for a stay in June 2016

Having stayed in 2015, we were looking forward to a return visit in 2016.
However a number of issues arose that spoiled our holiday in June 2016
1) The general cleanliness was not acceptable. Eg: Ants in food cupboard, mouldy grout on tiles in shower room, soap scum in shower tray and on shower door, black mould on grouting in shower, kitchen floor sticky and dirty.
2) Swimming pool 'robot' not effective, flies, ants, mice and slugs often in pool.
3) The "oven" in the kitchen is NOT fit for purpose.
4) The sun loungers were damaged and had not been repaired since 2015
5) Poor kitchen utensils and blunt knives
5) Half way through the week the adjacent property (owned by gite owners family) started the removal and installation of a complete new roof and owner started to construct some form of 'conservatory' both with NO notice. Loud noise all day, lack of privacy, building workers relieving themselves in public. Having raised these issues, the owner eventually agree to a part refund however did not stick to the agreed sum to be refunded.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Cleanliness and disruption by building work
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 26, 2016
Thank you for your review. I can understand your frustration that the workmen arrived at the property next door 10 days into your holiday - and more frustratingly on the first day of decent weather. As we explained at the time, the work on the property next door was not something that the owner of Le Roc could control as the house does not belong to him - however as returning guests to Le Roc the owner offered you a financial goodwill guesture so you could spend your last 4 days in France elsewhere. Had either of the owners, or myself (the agent) been notified of any of the other issues (you have only just raised) at any stage you were resident at the property (whether it be something not functioning properly of a lack of cleanliness) we would have welcomed the opportunity to rectify the situation. I'm very sorry that your holiday was not as we would all have hoped.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marcia350
Wales, United Kingdom
1 review
“Idyllic location and facilities”
Reviewed September 14, 2014 for a stay in September 2014

What a fantastic place. A barn conversion to a very high standard in beautifl countryside. Allll equipment required was available. A lovely swimming pool.Easy walking distance to the boulangerie for our morning fix of croissants and pain au chocolat. Wonderful restaurant in the village. Very central for visiting villages in the area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: All of it
Liked least: Nothing to dislike
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Reviewed October 6, 2013 for a stay in July 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool, garden & BBQ
Liked least: The bathroom
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Spittal of Glenshee, United Kingdom
Reviewed July 29, 2013 for a stay in June 2013
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The swimming pool
Liked least: Nothing
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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