We booked to go away for a "Wonderful Christmas" in Switzerland but our dreams were shattered on arrival at the Hotel. The Hotel Manager was arrogant and rude and the food was dispicable. The room had paint flaking from the celing, a cracked window and the bed was broken. The bathroom facilities were located in the room and we had no hot water for four days.
The bar and restaurant closed after the evening meal at approximatley 9.30, the manager expected us to walk in -7 degrees celcius to a pub that was not local for evening entertainment.
I would not recommend this hotel to anyone, it was supposed to be a special christmas away and we feel that we were robbed of our christmas.
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