On the whole our experience of this hotel was a very good one. The Hotel itself is very impressive; the main foyer was clean, spacious and inspiring. Staff at the reception desk were welcoming & it was great to be able to speak to someone in English (Sara) who booked us in quickly & efficiently. Our room was immaculate, had nice décor and the air con worked well. We were surprised that there were no restaurant menu’s in the room with prices as we were room only, so needed to see the price guideline. The only price we could find (in the Foyer) was a meal for 35 euro each – which for us was pretty steep, no other menu were available anywhere and some days only 1 restaurant was open – therefore we never once ate at the hotel.
Thankfully we did hire a car as after reading previous reviews we didn’t want to get stuck in the middle of nowhere. We didn’t pay for the hotel parking as 9 euro’s per night is pretty expensive, we found a space every night on the road outside the hotel, which was much more convenient.
A short walk up the road from the hotel there is a French eatery, which had good food at good prices, maybe a little rushed off their feet at busy times! Also there is a small shop – which sometimes was very handy. And if you keep walking round to the right of the roundabout you will find an ‘Irish Bar’ – not sure how Irish it really is, but the barman was very friendly and hospitable and very generous with his drinks!!
When reading the reviews before booking the hotel quite a few people had commented on the lack of English channels (1 to be precise and this is the BBC World News) We obviously presumed that this would have changed as so many people had commented/complained over the last few years, but unfortunately 1 channel was still all that was available for the English guests. This actually disappointed us greatly as after an evening out getting back to your hotel room - putting the telly on is a natural thing to do but instead you came back to the hotel and – well just sat there! Which led to very boring evenings, unless you wanted to join in with the singalong in the bar or ‘bath night in the pool’ which wasn’t our thing.
The pool was great! – as it was August there were loads of children (guests as well as locals – I was told) – so sometimes a little noisy and trying to get a sun lounger was almost impossible unless you came down very early & put your towel down. We witnessed towels going down very early & people turning up hours later to claim their loungers, stayed for a while and then came & went for the rest of the day, this really didn’t seem fair – but understandably this would be very hard to regulate! Also the pool bar would have made a fortune over just the 10 days we were there – had it ever opened! With temperatures in the 40’s, people were constantly asking the poor lifeguard could they order a drink! There was a café inside where drinks could be purchased but if the pool bar had been open then that would have been a big bonus.
We had a great holiday at the Bonalba, but with just a few simple improvements this hotel could have 5 stars.
We will be returning….we look forward to seeing more English channels!
- Official Description (provided by the hotel):
- El moderno Hotel Bonalba se encuentra en una zona tranquila de Mutxamel, a 2,9 km de las playas de Campello y a 10 minutos en coche del centro y el puerto de Alicante. Dispone de spa y piscina al aire libre amplia rodeada de jardines tropicales.Las habitaciones del Hotel Bonalba Alicante son amplias y tienen terraza privada y colchones de latex. Todas cuentan con TV de pantalla plana con canales via satelite y conexion a internet por cable gratuita y wifi en plantas 3 y 4. La recepcion ofrece conexion Wi-Fi gratuita.Por un suplemento se puede acceder al spa del hotel, equipado con piscina cubierta, gimnasio y hammam. Tambien se ofrecen tratamientos de belleza y masajes.El Bonalba dispone de restaurante especializado en platos de arroz y pub de estilo ingles. Tambien cuenta con un club de playa en la playa de San Juan.Durante los meses de verano, el hotel sirve un bufe con cocina a la vista por las noches y ofrece la posibilidad de tomar el desayuno, el almuerzo o la cena junto a la piscina, en los jardines. Ademas, se organiza un programa diario de animacion infantil, espectaculos para todas las edades a las 22:30 algunas noches de verano, clases de aquagym para toda la familia y cenas bufe tematicas.El hotel esta situado a 15 minutos en coche de la playa de San Juan y esta bien comunicado con la autopista AP7. El aeropuerto de Alicante se encuentra a unos 20 minutos en coche. ... more less
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- Also Known As:
- Del Alba Hotel
- Del Alba Mutxamel
- Hotel Bonalba Alicante Province Of Alicante, Spain - Mutxamel