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Hotel Holiday Inn Express Bilbao
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156 - 161 of 649 reviews
Reviewed March 23, 2014

Holiday Inn have got all the branding right here. Its exactly what you expect from the chain.clean tidy, international tv, and close to the airport.
It modern and pretty soulless compared to many of the lical hotels but its ideally located for the airport and its exactly what is expected fton HI Ex.

Stayed: March 2014, traveled on business
Thank JohnnyAsbestos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this reviewResponded April 1, 2014

Dear JohnnyAsbestos,

Thank you very much for your review! We are glad to know you enjoyed your stay in our HIEX Bilbao hotel.

We hope to see you soon!

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

I was leaving from Bilbao airport to fly back to Madrid but unfortunately the weather was very bad with strong winds and no none of the scheduled planes succeeded in landing at Bilbao airport , all departing flights were cancelled and after 3 hours waiting it was clear I would have to spend the night in Bilbao .
I immediately thought about the Holiday Inn Express as every time I drive to the airport I see it and think it would be my option in case of an early morning flight .
I checked out availability and was lucky there was a room for me (there were several hundreds of passengers stranded that evening ...) in less than 10 minutes I was checking in .
For a standard walk up rate (not expensive at all , as it is mostly with H.I.EX. properties) I got a room with a double bed and a sofa bed wich could easily accomodate a family of 4 .
The property and the rooms are new , everything matches the H.I.EX. design , the only thing I was missing in my room was a safe .
Internet connection is free for frequent guests or only 5 Euros per night and is of a decent speed .
The restaurant offers a quite good choice of meal options for dinner with fairly good quality and a decent price .
There are vending machines in the lobby with a really good amount of choices of drinks , snacks and food .
The breakfast is served also close to the lobby and offers a good variety of foods for this hotel cathegory .
All the staff is really helpful and friendly , the shuttle to the airport runs very often on schedule and on demand and its only a few minutes until departure hall (having checked in by phone I was able to leave from the hotel 10 minutes before boarding time , security checks at this airport are always very quick) .
For people wanting to go to Bilbao , your cheapest option is to take the shuttle bus to the airport and then the Bizkaibus to the center , from the airport there is also more long distance buses like the Lurralde Bus that takes you to San Sebastian ,
One advice for people driving to the hotel , it might seem tricky to get there especially at night , but just try to follow the signs , you have to pass a couple of roundabouts and will get there .
This hotel is for sure the best choice if you are leaving on an early morning flight from Bilbao airport , you can also follow up delays and flight informations on the official "aena" screen at the reception (so in case of a delay you can take one more cup of coffee in the breakfast room !)

  • Stayed: February 2014, traveled on business
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1  Thank AlessioG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this reviewResponded February 23, 2014

Dear AlessioG,

Thank you so much for writing such a good comment about our hotel here in TripAdvisor. It is nice to know that our guests like what we offer to them.

We will keep working hard to make the stays of our guests as good as hte one you had.

We hope to see you in a near future!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

This nice hotel is located close to Bilbao airport, less than 3 minutes by car, right off the highway and about 15 minutes by car from the center of town.

Everything was smooth and easy, from check-in to check-out. Our family room was big enough for a couple with 2 children. It was clean and Wi-Fi was provided by free when we showed our fidelity card. Breakfast was more than correct. Parking facilities are available by free.
There is something that might be corrected: you can turn to the left side when you come from the highway and you are obliged to drive until the next turn round to get back to the hotel. Something to raise with the local authorities?
I was impressed by the screen showing flights arrivals and departures at the check-in of the hotel as well as by the hotel airport shuttle which runs every 15 minutes.

Room Tip: Family rooms can host up to 2 children (1 infant & 1 baby).
  • Stayed: December 2013, traveled with family
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1  Thank Astur67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Guest Relations Manager at Hotel Holiday Inn Express Bilbao, responded to this reviewResponded January 15, 2014

Dear Javier,

Thanks for your kind comments about our hotel and staff. It always very helpful to listen such as good reviews coming for a member of IHG Rewards Club.

We hope to seeyou again with your family in a close future.

Best regards

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Reviewed January 11, 2014

Hotel is small but very convenient if you take early flights from Bilbao airport . Staff is excellent.Has a shuttle that will take you to the airport almost on demand. At the airport you can take the Bizkaibus into Bilbao (leaves every 30 minutes) and you will be close to the Guggenheim in 15 minutes for less than 5 euros round trip .

  • Stayed: January 2014, traveled with family
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6  Thank 39piloto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this reviewResponded February 23, 2014

Dear 39piloto,

Thank you very much for your comment about our hotel. It is good to know that our guests like our facilities even though we are not a city centre hotel. As you could see, getting there is very cheap and easy from here.

We hope to see you in a near future.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

Hello everybody..
Generally in my travels I choose some hotels nearby the airports of course it depends by the flight schedules, unfortunately most of the hotels that located nearby the airports are not suitable as I prefer..
To my surprise the Holiday Inn in Bilbao airport was extraordinary!!!
The hotel was clean… the price was also fair enough and the breakfast was rich.
Only one comment… the bed was not comfortable as it should be … maybe it is good in order to wake up on time..:)

  • Stayed: January 2014, traveled on business
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Thank AmoorSaleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this reviewResponded January 11, 2014

Dear AmoorSaleh,

Thank you very much for taking your time to write a comment about our hotel in TripAdvisor.

We are glad to know that we were capable of surprise you and make your stay better than you expected. We take note about the mattress in the room and our apologies for not finding it as confortable as it should be.

We hope you could stay with us in a near future.

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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