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“Convenient for airport”

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Hotel Holiday Inn Express Bilbao
Ranked #1 of 4 Hotels in Derio
Barton on Sea
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Convenient for airport”
Reviewed October 23, 2013

Stayed here for one night, got upgraded as IHG gold member and free wifi, otherwise would have had to pay. staff friendly good selection at breakfast. approx 7 euros in a taxi from the airport. room clean and bathroom very modern, comfortable bed. Only negative was the aircon which was a little noisy. There is also a restaurant attached to the hotel which serves good food!

Room Tip: I was in room 306, which was a good size.
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  • Stayed October 2013, traveled on business
    • Value
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Helpful?
Thank Cyphersurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, October 25, 2013
Dear Cyphersurfer

Thank you very much for taking your time to write a review about the hotel here in TripAdvisor.

As a Gold member of IHG Rewards Club and a loyal guest of the group hotels we appreciate your kind words about the staff and our breakfast.

We hope you stay with us in a near future and could enjoy the rest of our services such as airport shuttle free of cost for the hotel guests.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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Nerang, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2013

I had selected this hotel due to excellent ratings and comments on trip advisor, and was not disappointed. While getting there using a GPS was a bit tricky (FYI you might want to get actually coordinates, because the location "doesn't exist" in GPS due to it being not an actual street), once we arrived everything was smooth sailing. The staff were friendly and welcoming, and spoke flawless English. They were more than happy to help with a bunch of questions we had about stuff, including helping us contact our hire car company to change drop off location, drawing us a map of where we could go in town to by new luggage, and providing extra pillows. There was free car parking directly at the front door, a free shuttle to the airport (from where you could get a direct bus into town). The room was spacious, the beds comfy. Good breakfast which was available early - excellent as we had an early flight. Literally 5 mins from airport. Pay per view movies. Add to that that the meal we had in the on site restaurant was affordable and one of the nicest meals we'd eaten during our 2 weeks in Spain, and you can't go wrong.

  • Stayed September 2013, traveled with friends
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Helpful?
Thank ClareAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, October 11, 2013
Dear ClareAus

Thank you very much for such a good review about your recent stay in our hotel. We are very glad to know that our guests find all of our services appropriate to their interests.

We hope you could visit us in a future trip to the country.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 5, 2013

I stayed here with friends on way back to England. Staff friendly, shuttle easy to and from airport. Room excellent and very quiet. Ate in restaurant, quality marvellous with attentive staff. Free computers in lobby and excellent breakfast, sad to leave the Spanish coffee!! Good price quality.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SerenaAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, October 11, 2013
Dear SerenaAP

Thank you very much for sharing your comments with us. We are very glad to know you enjoyed your recent stay in our hotel.

We hope to see you again in a near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calistoga
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 28, 2013

We stayed here on two separate nights because of its proximity to the airport. We were very pleased with our stay. The staff was friendly and informative; the breakfast offered a diverse array of options; the two computers in the lobby were readily available; and the shuttle to and from the airport was dependable and regular. Our room was clean and comfortable with a view of planes landing at the airport. We loved that the window opened for fresh air!
To know a place sometimes it helps to look at its underside: how deep is its hospitality really? We often like to walk the stairs rather than ride the elevator. In parking lots and hotels stairways are often dark and dingy. Therefore I suggest that at this hotel you visit the stairwell. It surpasses any back stairway I've ever seen. Really! It's quiet, odorless, well-lit, wide, clean, bright, with operable windows, views to the airport and countryside, and lovely paintings artfully arranged on the walls. We walked it at every opportunity.

Room Tip: We suggest south-facing third floor for view.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank cdream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, October 2, 2013
Dear cdream

We are very pleased of reading such a good review of our hotel and our everyday work. Thank you very much for your words and for your stay with us.

We hope to see you again in a near future. We will be very glad of it.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 19, 2013

We stayed at the hotel whilst seeing my sister in law off back to the UK from Bilbao airport. Excellent location at the airport with a free shuttle. The hotel was good and clean and the staff were attentive and friendly. If only the restaurant staff were the same. They were arrogant and took great pleasure in serving blood red meat when we had asked for it to be well cooked. They did take the meat away for further cooking but we then had to ask for the plates to be changed because the food was swimming in blood!

  • Stayed August 2013
    • Value
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Helpful?
Thank KernowMag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, September 23, 2013
Dear KernowMag

Thank you very much for staying with us. We appreciate your good words about the hotel and it´s staff.

Regarding the restaurant, we are very sorry to know you had a bad experiencia. As they are a different company from us we will pass your comments to them so they can improve their work to offer also a great service.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 15, 2013

Just a couple of minutes from the airport it makes for the ideal stop off either before you set off elsewhere or for overnight to catch an early flight out of Bilbao. The staff were helpful and the rooms more than adequate, if you take a family the room is ideal for the price but even for two it is excellent value. We found the room and public areas clean and modern. The breakfast was a real suprise, not the usual UK express hotel standard but at least as good as 4 star establishments. The hotel has a restaurant serving set price lunches and dinner together with a bar and outside seating.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Martin186361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review, September 18, 2013
Dear Martin186361

Thank you very much for sharing with us your recent experience in our hotel.

We hope to see you again in a near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 12, 2013

Great room, great staff, great breakfast if you want bacon and eggs stay at home this is Spain love it, if you want some where to relax between journeys then this is just the ticket if you want 4 star service and peeled grapes then go and pay for it

Room Tip: Its just great you check in its cool the staff are great and relax PS it doesn't have a pool...
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  • Stayed July 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greeted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review, September 14, 2013
Dear Greeted

Thank you very much for your kind words about us.

We are really happy to know you enjoyed your stay in the hotel and that we were what you were looking for.

We hope you visit us in a near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Holiday Inn Express Bilbao

Property: Hotel Holiday Inn Express Bilbao
Address: Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
Phone Number:
Location: Spain > Basque Country > Province of Vizcaya > Derio
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Derio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Holiday Inn Express Bilbao 3*
Number of rooms: 114
Official Description (provided by the hotel):
New hotel Holiday Inn Express Bilbao, 500mts from Bilbao Airport, with transfer (from 05:30 to 23:30), breakfast included, free wi-fi, parking for guests. Brand new rooms, confortable beds, flat tv, envigorating power shower. 5 Minutes away from the airport, no noise at all. Bilbao downtown 10 minutes away by car, beach within 15 minutes by car. Holiday Inn Express Bilbao, enjoy it. ... more   less 
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