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Reviewed 2 weeks ago

This is a modern well presented Hotel. The staff are friendly and very helpful. I was especially impressed with the entertainment team. I was here during the Semi-final of the Women's World cup. On the evening of the match, I simply asked if they were going to show the match on the large projector screen in the bar. They weren't, but without hesitation they spent 20 minutes setting it up for me. Truly outstanding service.
The room that we stayed in was a basic room. It was large and comfortable with its own balcony. We were half-board and the food, though not gourmet, was very good with plenty of choice. The swimming pools and sun area was marvellous and never seemed too crowded.
The area itself is quiet and is an ideal location for a restful break.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 1 week ago

Dear Gary,

It has been lovely to receive your feedback and see what an enjoyable stay you had at our hotel. We really appreciate you sharing your thoughts with others on TripAdvisor and thank you so much for awarding us 5* based on your experience.

We are very proud of our friendly and efficient staff, and we are thrilled to read your remark "Truly outstanding service.". Each member of our team, from our housekeepers to our chefs and entertainers, will always go above and beyond to ensure our guests lack for nothing and fully enjoy their stay.

It is also lovely to read your positive feedback on our relaxing pool areas and tranquil surroundings. As you mention, we have everything required for a truly restful break from the stresses and routines of everyday life.

We trust you had a pleasant journey home and hope we have the chance to welcome you again very soon.

Warm regards,
All the team at SENTIDO Garden Playanatural.

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Reviewed 2 weeks ago

Came here 2yrs ago this hotel is beautiful the staff are amazing they work so hard. Marcos that works on reception is brilliant at what he does is asset to this hotel and Tire who works in resturant and bars is amazing always smiling and knows what you drink she even remembered us from 2yrs ago which in my eyes is brilliant. Can not fault anthing with hotel and rooms are lovely. My partner even propsed to me this time here as this place is a very special place to us. If you want a very relaxing holiday would recommend the transfer around 1hr which really is not that long. Food is amazing such a good choice for everyone. Thank you to all the staff for your hardwork your amazing this hotel would not be what it is without you. Room 2015 is perfect thank Marcos for doing this.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Kirsty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear Kirsty,

We believe we have just responded to your partner's review, and may we take this opportunity to personally congratulate you also on your engagement Thank you so much for leaving us a short review of your stay.

We are delighted to have been part of this special occasion for you both and our staff also have asked me to pass on their regards in my written response to you. Our team here are our family and we work together to ensure our guests feel well looked after at all times. From the hardworking housekeepers and cleaners to the talented chefs who work as part of our kitchen team, each member of our staff goes above to maintain the highest standards in all areas. They are all a credit to our hotel and as you have mentioned, we would not be able to do what we do without them.

We trust you had a pleasant return journey home and eagerly await your next visit to us.

Sincerely yours,
All the team at SENTIDO Garden Playanatural



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Reviewed 2 weeks ago

After visiting 2 years ago and enjoying it so much we booked to come again. I planned to ask my girlfriend to marry me and i couldn't think of a better setting.
Everything is great here with no bad points. The staff are very friendly and helpful. The English is limited but you are in Spain, they speak Spanish
The rooms are a great size and like the whole hotel, very clean.
The Pools are warm and sunbeds plentiful. There has always been room to stretch out in the sun.
There are no attractions to see near by but that is what we like about it. Pure relaxation. There are tours if you do fancy it.
The bars are well stocked and come with a lot of branded spirits at no extra cost. They are not shy on the measures.
All inclusive see you don't go hungry with snacks all day at the pool bar and a wide variety of foods served in the main restaurant.
The transfer from Faro Airport takes around an hour but the journey is scenic and time soon passes. It shouldn't put you off visiting.
We will be coming back again I'm sure.
And for those who are interested, she said yes
10 out of 10 highly recommended

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Transportmanager1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear guest,

First and foremost may we once again offer you our most sincere congratulations on your engagement. We are honoured to have been chosen for your special holiday and delighted we have been able to provide the perfect setting for that very important moment in your life.

Our goal is to provide exceptional holiday experiences to all our guests, and the fact you returned to our hotel and placed your trust in our ability to once again surpass expectations, means the world to us.

Our spacious and welcoming accommodation, great facilities, relaxed natural surroundings and fantastic all-inclusive regime mean our guests do not need to worry about anything during their holiday, only about enjoying the moment.

In short, we could not be happier for both of you and we look forward to being able to welcome you again in the near future.... maybe on honeymoon?

Our very best regards from El Rompido,
All the team at SENTIDO Garden Playanatural

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Reviewed 2 weeks ago

I travelled here for 3 nights, half board with my boyfriend and we had the best time! The transfer from Faro to Spain was a bit off putting at first however this was not a problem when we got there it took about 1hr 15 - 1hr 30. The hotel was very plush and the staff were lovely. They had a large range of food and catered for a lot of different cultures. The evening entertainment was fun and the day time entertainment was also fun this included - Bingo, Water Volleyball, Water Aerobics and Water Polo. We would 100% recommend and 100% return! Would also suggest hiring the bikes outside the front of the hotel (5 euros per bike for 2 hours) We biked to the beach and to the Spar down in the town, about a 10-15 minute ride.
Drinks at the pool bar were very reasonably priced and the cocktails were nice although from a machine. They don't have a wide range of drinks, however the basics - vodka, wine, beer, coke etc.
The beach is a 5-7 minute walk from the hotel which has a little beach bar on it which stops serving food at 5pm. The beach is accessible in this area or you can take a ferry to a different bit however we did not.
I have nothing to fault about this hotel, weather was fab every day (22nd-25th June), really would recommend to anyone considering if they want a little and relaxing break!


Date of stay: June 2019
Thank Becca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear Becca,

What a great review! Thank you for choosing our hotel for your short getaway and also for leaving us your opinion based on your experience. We value all our guests' feedback and appreciate the time you have taken in sharing your thoughts.

Your great feedback on our daily entertainment program with lots of different games and activities, as well as our evening shows, means the world to our entertainment team and they have been encouraged by your comments. They are never pushy, but always thrilled when our guests participate in their games and competitions.

It's also wonderful to hear you made use of the bike rental outside our hotel and enjoyed the short ride down to the beach and nearby town. Some guests like to walk too as our natural surroundings and unspoiled beauty of the area is in itself very relaxing.

In short, your remark "I have nothing to fault about this hotel," has made our day a bright one and we hope we have the opportunity to provide you with another 10/10 stay very soon.

Yours truly,
All the team at SENTIDO Garden Playanatural

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Reviewed 3 weeks ago via mobile

Stayed here for a week, still here as I write this, one more night before we head home, would have given this hotal a 5 out a 5 if it wasn't for location. resort, staff, food, room, and views,( Sea view room recommended,) all 5 out of 5, town of el rompido a good 45 min walk away, be aware shops here open at 11, free shuttle from hotel takes you there for 10 and returns at 12. Pool lovers this is ideal but beach dwellers there is no direct beach.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank brodie62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear guest,

We are delighted to hear you have had a great stay! Thank you for sharing your feedback with others on TripAdvisor - we really appreciate it.

It has brought us great joy to read your impressions on our hotel and services and your five out of five rating on all aspects such as our hospitality, cuisine and accommodation has made our day. We aim to provide a very comfortable, relaxing and enjoyable holiday to all our guests and we are very glad to see we have been successful in your eyes.

While we do not have direct access to the beach, it isn't really that far away,only 600 meters, and as you have mentioned, we also have a free shuttle bus which takes our guests to the beach as well as a transport service to and from El Rompido for 4€.

All in all, we are pleased you enjoyed your stay and hope you will visit us again in the not too distant future,

Best regards,
All the team at SENTIDO Garden Playanatural

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