We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,290)
Filter reviews
1,290 results
Traveler rating
477
420
222
115
56
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
477
420
222
115
56
Show reviews that mention
All reviews pool bar relaxing holiday thomas cook evening entertainment plenty of sunbeds entertainment team shuttle bus bottle of cava lower pool enjoyable week different languages speaking spanish sea view sun loungers grilled meat free tickets faro airport
Selected filters
Filter
Updating list...
7 - 12 of 1,290 reviews
Reviewed 2 weeks ago

Came here 2yrs ago this hotel is beautiful the staff are amazing they work so hard. Marcos that works on reception is brilliant at what he does is asset to this hotel and Tire who works in resturant and bars is amazing always smiling and knows what you drink she even remembered us from 2yrs ago which in my eyes is brilliant. Can not fault anthing with hotel and rooms are lovely. My partner even propsed to me this time here as this place is a very special place to us. If you want a very relaxing holiday would recommend the transfer around 1hr which really is not that long. Food is amazing such a good choice for everyone. Thank you to all the staff for your hardwork your amazing this hotel would not be what it is without you. Room 2015 is perfect thank Marcos for doing this.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Kirsty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear Kirsty,

We believe we have just responded to your partner's review, and may we take this opportunity to personally congratulate you also on your engagement Thank you so much for leaving us a short review of your stay.

We are delighted to have been part of this special occasion for you both and our staff also have asked me to pass on their regards in my written response to you. Our team here are our family and we work together to ensure our guests feel well looked after at all times. From the hardworking housekeepers and cleaners to the talented chefs who work as part of our kitchen team, each member of our staff goes above to maintain the highest standards in all areas. They are all a credit to our hotel and as you have mentioned, we would not be able to do what we do without them.

We trust you had a pleasant return journey home and eagerly await your next visit to us.

Sincerely yours,
All the team at SENTIDO Garden Playanatural



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

After visiting 2 years ago and enjoying it so much we booked to come again. I planned to ask my girlfriend to marry me and i couldn't think of a better setting.
Everything is great here with no bad points. The staff are very friendly and helpful. The English is limited but you are in Spain, they speak Spanish
The rooms are a great size and like the whole hotel, very clean.
The Pools are warm and sunbeds plentiful. There has always been room to stretch out in the sun.
There are no attractions to see near by but that is what we like about it. Pure relaxation. There are tours if you do fancy it.
The bars are well stocked and come with a lot of branded spirits at no extra cost. They are not shy on the measures.
All inclusive see you don't go hungry with snacks all day at the pool bar and a wide variety of foods served in the main restaurant.
The transfer from Faro Airport takes around an hour but the journey is scenic and time soon passes. It shouldn't put you off visiting.
We will be coming back again I'm sure.
And for those who are interested, she said yes
10 out of 10 highly recommended

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Transportmanager1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear guest,

First and foremost may we once again offer you our most sincere congratulations on your engagement. We are honoured to have been chosen for your special holiday and delighted we have been able to provide the perfect setting for that very important moment in your life.

Our goal is to provide exceptional holiday experiences to all our guests, and the fact you returned to our hotel and placed your trust in our ability to once again surpass expectations, means the world to us.

Our spacious and welcoming accommodation, great facilities, relaxed natural surroundings and fantastic all-inclusive regime mean our guests do not need to worry about anything during their holiday, only about enjoying the moment.

In short, we could not be happier for both of you and we look forward to being able to welcome you again in the near future.... maybe on honeymoon?

Our very best regards from El Rompido,
All the team at SENTIDO Garden Playanatural

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I travelled here for 3 nights, half board with my boyfriend and we had the best time! The transfer from Faro to Spain was a bit off putting at first however this was not a problem when we got there it took about 1hr 15 - 1hr 30. The hotel was very plush and the staff were lovely. They had a large range of food and catered for a lot of different cultures. The evening entertainment was fun and the day time entertainment was also fun this included - Bingo, Water Volleyball, Water Aerobics and Water Polo. We would 100% recommend and 100% return! Would also suggest hiring the bikes outside the front of the hotel (5 euros per bike for 2 hours) We biked to the beach and to the Spar down in the town, about a 10-15 minute ride.
Drinks at the pool bar were very reasonably priced and the cocktails were nice although from a machine. They don't have a wide range of drinks, however the basics - vodka, wine, beer, coke etc.
The beach is a 5-7 minute walk from the hotel which has a little beach bar on it which stops serving food at 5pm. The beach is accessible in this area or you can take a ferry to a different bit however we did not.
I have nothing to fault about this hotel, weather was fab every day (22nd-25th June), really would recommend to anyone considering if they want a little and relaxing break!


Date of stay: June 2019
Thank Becca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear Becca,

What a great review! Thank you for choosing our hotel for your short getaway and also for leaving us your opinion based on your experience. We value all our guests' feedback and appreciate the time you have taken in sharing your thoughts.

Your great feedback on our daily entertainment program with lots of different games and activities, as well as our evening shows, means the world to our entertainment team and they have been encouraged by your comments. They are never pushy, but always thrilled when our guests participate in their games and competitions.

It's also wonderful to hear you made use of the bike rental outside our hotel and enjoyed the short ride down to the beach and nearby town. Some guests like to walk too as our natural surroundings and unspoiled beauty of the area is in itself very relaxing.

In short, your remark "I have nothing to fault about this hotel," has made our day a bright one and we hope we have the opportunity to provide you with another 10/10 stay very soon.

Yours truly,
All the team at SENTIDO Garden Playanatural

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed here for a week, still here as I write this, one more night before we head home, would have given this hotal a 5 out a 5 if it wasn't for location. resort, staff, food, room, and views,( Sea view room recommended,) all 5 out of 5, town of el rompido a good 45 min walk away, be aware shops here open at 11, free shuttle from hotel takes you there for 10 and returns at 12. Pool lovers this is ideal but beach dwellers there is no direct beach.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank brodie62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 2 weeks ago

Dear guest,

We are delighted to hear you have had a great stay! Thank you for sharing your feedback with others on TripAdvisor - we really appreciate it.

It has brought us great joy to read your impressions on our hotel and services and your five out of five rating on all aspects such as our hospitality, cuisine and accommodation has made our day. We aim to provide a very comfortable, relaxing and enjoyable holiday to all our guests and we are very glad to see we have been successful in your eyes.

While we do not have direct access to the beach, it isn't really that far away,only 600 meters, and as you have mentioned, we also have a free shuttle bus which takes our guests to the beach as well as a transport service to and from El Rompido for 4€.

All in all, we are pleased you enjoyed your stay and hope you will visit us again in the not too distant future,

Best regards,
All the team at SENTIDO Garden Playanatural

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Tomorrow is our last day here after a weeks stay. I was reading the reviews before coming and I was genuinely worried about all the bad reviews left but I can’t help but think these people are extremely picky! We had a private transfer from Faro which took about 1hr 20 with Thomas cook (i presume because nobody else on our Flight was going here!)

Check in was quick although the guy did forget to give us our all inclusive bands and we didn’t realise until we went to get a drink. Not a problem, went back to reception and got them within a minute. The view from our room was great

Food / drink: the food has been good for all inclusive and is usually of a good standard. My only criticism is that after 4/5 days I was starting to get a bit bored of it (but that could just be my fussy ness!) there is always a selection of meats and fish, along with salad, pasta, pizza, paella and veg. There have been two themed nights (Andalusian and Asian). We never had a problem getting drinks or finding a table. Always plenty of tables free and someone always took our drinks order once we had sat down.

My partner has coeliac disease, the chef was incredibly helpful and took him round to show him what he could and couldn’t have. Even offered to cook him pizza and other meals if we gave him notice! (And the hotel also has gluten free beer included on AI which is excellent!!!)

Most drinks are included on AI, this includes brands. Some of the cocktails are made from the machines which aren’t the best but other such as daiquiri I strongly recommend!

There is a 50% discount for AI guests who want to purchase drinks or food not included on AI (including branded ice creams) which I think is good.

Bottled water is available from the reception 75p for AI guests for 1.5 litre.

Staff: people saying the staff are rude.. not once did we come across any rude staff. Yes they don’t all speak English but you are in Spain! A little goes a long way when you at least attempt to use Spanish for pleases and thank yous. The staff work incredibly hard, and are rushed off their feet but never rude.

Location: if you are considering this hotel be aware there is not much nearby. We walked to the centre of El Rompido twice which took about 40 mins one way but it’s very easy to find. There are a number of shops and restaurants. The hotel does operate a shuttle bus but the timings aren’t great - I would bear this in mind if you are not planning to come AI.

Entertainment: the entertainment team work extremely hard throughout the day and night but the entertainment is poor. (Apart from the flamenco dancers which was really good) at an adults only hotel I personally feel musicians etc would be better rather than some of the childish shows. Entertainment doesn’t start until 10pm and then they have music until midnight.

The hotel: the hotel is kept extremely clean, the rooms are lovely and the pool areas are great. Always plenty of sunloungers too! It’s a shame you have to pay to use the day beds though. The pool is a tad chilly but I find it refreshing!

There is a small shop on site which has very limited snacks (crisps and chocolate) but no drinks.

We paid €35 to do the Seville day trip which was fantastic too.

If you are looking for a place to relax and wind down then this is the place for you. If you want to be out each day exploring the area etc then I would suggest going elsewhere.

I would have given it 5 starts if it wasn’t for the entertainment and some of the drink/food. Overall a great stay at a great value. Thank you!

Date of stay: June 2019
Trip type: Traveled as a couple
Thank Jessicadud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden H, Director de Relaciones con Clientes at SENTIDO Garden Playanatural, responded to this reviewResponded 3 weeks ago

Dear guest,

We would like to thank you for leaving such a detailed review of our hotel and your holiday with us on TripAdvisor. Your great feedback and favourable impressions have made our day and we are thrilled to see you have taken home some wonderful memories of your days in this part of Spain.

We try our best on a daily basis to not only meet our guests' expectations, but to exceed them and comments such as "hotel is kept extremely clean, the rooms are lovely and the pool areas are great", "a place to relax and wind down" and "staff work incredibly hard" confirm we are doing our best towards this goal.

It is particularly lovely to read how our chef personally looked after your partner's dietary requirements at mealtimes. Our kitchen team take great pride in their variety of quality dishes and their themed cuisine evenings and if they are informed of any allergy or intolerance, they will do their utmost to ensure this aspect is fully satisfied.

Thank you again for your visit and your time in letting us know how much you enjoyed your stay.

Fond regards from El Rompido,
All the team at SENTIDO Garden Playanatural

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews