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“We only stayed one night....and that was too long” 2 of 5 bubbles
Review of Hotel Manantial

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Hotel Manantial
Ranked #2 of 2 Hotels in Caldes De Boi
Lugano, Switzerland
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“We only stayed one night....and that was too long”
2 of 5 bubbles Reviewed November 7, 2011

We were booked for two days and we expected to have spa time, thermal water pool, massages and beauty treatments. We checked in and went to book these, but were told that it was totally booked up and there was not a single thing available. We went to see the restaurant and found the halls full of elderly sickly people in their bathrobes and houseshoes, playing dominoes. The dinner was expensive and fixed menu, so we decided to go look in the next town. We found a lovely place about 5 miles up the mountain and ate very well. When we returned, we cancelled the second day and left as early as possible.
The personel were kind but the ambient was depressing. Don't believe their website advertising.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Teddy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    16
    23
    28
    12
    6
See reviews for
23
48
2
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
ohio
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed July 19, 2011

The hotel is listed as four star, but it rates at most 2 stars. The rooms are ok, but extremely minimal. One positive feature is that the grounds around the hotel are pretty, with a number of fountains and ponds. But the negatives far outweight the positives. The staff were irresponsible, neglecting in several instances to pass on phone messages that were extremely important. Worst of all was the food. I was there for a small conference (about 40 people) for a week and the food was served buffet style. Many of the dishes were awful-- e.g., fish that smelled too old to eat, boiled chicken legs. The meat entre for one evening was chicken wings and nothing else. None of the dishes that were supposed to be hot were actually hot. Some of them were so cold that they must have
just come from a refrigerator. The wait-staff were rude in trying to get people to leave the restaurant before they were finished eating. Clearly no one at the hotel cared about the quality of the food. Unfortunately, we were required to pay in advance for the food. Also, there is no other restaurant within a 20 min drive, so there was little alternative to eating there. (To give some perspective, the food on the airplane on the way back to the US was far better than anything we had at the hotel.)

  • Stayed July 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank gm25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Manantial

Property: Hotel Manantial
Address: C/ Afores, s/n, 25528 Caldes De Boi, Spain
Location: Spain > Catalonia > Province of Lleida > Caldes De Boi
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Caldes De Boi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Manantial 4*
Number of rooms: 92
Reservation Options:
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