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“Besthotel ever i come back soon Animation team are the best team ever”

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Paradise Lago Taurito
Ranked #5 of 7 Hotels in Taurito
Tromso, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Besthotel ever i come back soon Animation team are the best team ever”
Reviewed May 23, 2014

Hello Paradis lago taurito in gran canaria i have a nice holyday whit may family i hope i come back sunn the 5 best animation work is Freerck go Raffaela go saki go lola gb saki the show to night is the best show ever i love paradis lago taurito i hope i come back next year to lago taurito
animation team is beginning 11.00 klokk-1700 have lunsj time 2 hour ever day animation team is hotel rom in valle taurito raffaela is the best animation team work ever i love raffaela
the water gym is beginning 15.15 klokk is the best water gym ever i love lago taurito og animation team the room is perfect for you holiday i love you raffaela and lolagb i hope to see you next year reception are very quick to give you room is take 5 mints to check inn this hotel i love paradis lago taurito for me i love arena plaza animation team is the best holiday eyer
you can travel to gran canaria from england norway sweden another land fridresor and startour are the charter firma to gran canaria the flight take 6 hours from norway

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berntttt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 28, 2014
Dear guest,
Firstly we would like to thank you for your time and valuable comments regarding your stay at Hotel Paradise Lago Taurito. Customer satisfaction is our main goal and your feedback helps us make sure our guests have a pleasant stay.
Once again, thank you for your comments and we look forward to welcome you back in the near future.
Yours Sincerely,
The Paradise Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (397)
Date | Rating
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English first
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 16, 2014

SOOO. I just had a week of holiday in Lago.

I can't complain about anything since it was the best holiday i could possible imagine to have. All the bad reviews about lago, don't believe it. Some people are just borned not to be happy and complain about everything.

The animation team really work hard and are the best! I enjoyed it every minute. The worst part during the day was from 1-3 when the animation is not in the hotel.. But then i had time to make caka ;)

If there is one thing I have to complain about it is the girl who did the maxi club (NOT RAFAELA, she's the best ;)), i think her name is Antena, or should i call her oh my gosh. She can just fly back home since she is booooring. Ciao ciao wifi.

I miss you animation team and for sure I will come back soon!!

xoxo
the one and only caka queen! :D

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Rafiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 28, 2014
Dear guest,
Thank you for taking the time to review your holiday at our Paradise Lago Taurito Hotel.
We are very glad to read that you enjoyed your holiday so much.
We hope to be able to welcome you again soon and we want to thank you once again.
Best regards,
Your Paradise Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 14, 2014

Bar Staff
Entertainment Arena Plaza
Alexis - Grumpy/rude
Pool Bar Staff
Very blunt
Restaurant Staff
Grumpy/poor manners.
Staff in general - mostly miserable, as though they didn't want to be there, not warm and welcoming to guests.
The only friendly workers were Reception Staff, or people trying to sell you something, like trips/excursions, or market stall/shop traders.

Other Residents
Prodominantly Northern European - Scandinavian++,
Danish, Finland, Norwegian. Very rude and pushy.

Alioli Dip - Garlic, Parsley, Olive Oil, Milk.
Mochal - Spanish red pepper sauce.

PAL Trip
Tony (British-Londoner)- Very pleasant and cheesy funny with commentary, ex Travel Rep (16 years living on Gran Canaria).
Maureen/Marion - Blunt/hard Saleswoman....dare you speak or discuss the beds when she is talking...a BIG No No.
Bedding Sales 1-1 1/2 hours long.
£1400 for a king size mattress
Village and Cave Houses trip (with Tapas Lunch - €7), very nice and worthwhile.
If one family/person buys a mattress, the whole day for everyone appears to be allowed for within the company profits.

Food
Very sameish
Pizza ++
Garlic Bread
Chips
Fried Meat
Fried Fish
Pasta ++
Salad
Bread
Some vegetables
The chicken/rabbit/turkey or goat meat was hacked/chopped up with a chopper, for speed, rather than, sliced/diced/portioned. I even found a whole top jaw (with teeth) of a rabbit in my stew.

Water Park - NOT ALL INCLUSIVE-Extra Charges
Staff - grumpy/unwelcoming
€2 - Sunbed
€2 - Sunbed cushion
Very Cold water, part sea water (?30%)

Spa & Indoor Heated Pool
NOT ALL INCLUSIVE
Pool €10 per person
Spa - According to treatment
Gym is only thing free.

Hotel
WiFi - €6 per day - Very limited signal and very slow.
Computers/Internet - Very slow internet connection, too slow to upload more than one photo at a time over 5 mins.

Scuba Diving
Recommend Canary Diving, right side of Taurito Beach when facing the sea (yellow sign, underneath 'Princess Hotel'). Irish owners, other staff fluent English speaking. Rib dives, pleasant dives, but full suit and hood/boots required in March. €10 full kit hire per dive. €30 each dive...total €40 per dive.

Getting around
Puerto Mogan
€6 Taxi one way
€2 Bus one way

Puerto Rico
€12 Taxi one way
€4 Bus one way

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PaulKimberley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 28, 2014
Dear guest,
Thank you very much for your comments and for taking the time to share your experience at our hotel with other Tripadvisor users.
We would like to express our most sincere apologies for not covering your expectations during your stay with us.
Our hotel Valle Taurito is our 4 ****+ hotel, maybe that one is an option for future holidays on Gran Canaria. Please, for your next reservation, if there is something we can arrange for you, just let us know.

Kind Regards
Your Paradise team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
edinburgh
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2014

So, i was there may 2014 for 5 days room 330
(aqua park was closed for refurb at this time)
full board
for a start let me say the staff here were absolutely brilliant. i have no complaints with them what so ever. they were all lovely happy smiley people. so let me start off with the bus trip.

BUS
i was informed that the trip by bus would be 1hour and 40 minutes. it took us over 2 hours to get there, im aware this isn't the hotel fault but i thought i should mention that if you don't like long trips on the coach you best get a taxi or privet hire car. the bus driver dropped us of at the main roundabout and just left us there with a vague wave in the direction of our hotel. ( there is 4 hotels dotted round about so um.. yeah) so we walked towards the shops where a helpful member of staff showed us the way into the hotel. first impressions stunning!!! beautify laid out.


WIFI
IS $6 a day or $25 for the week, we were warned it isn't a good signal less you sit at the reception. we only used it the day to tell folk we had arrived safely.

ROOM
at first glance the room looks lovely. it was very clean and aired out. i asked for a double and got two single beds pushed together. a small fridge that barely kept the water cool and the air con that seemed to make more noise than blowing out cold air, (best just to keep veranda door open for cool breeze) the beds were comfy i had no issues with this, they were nice and firm the way i like it, of course each to there own there. the drawers by the bed were jammed shut. seemed the wood had warped. the TV is a big old boxy thing that went out of date with the dinosaurs and only had one English speaking Chanel.. the news 24 hours. there is signs of wear and tear about the room.. bed covers a little frayed walls marked needing new coat of paint. no kettle. couple glasses. there was about 6 clothes hangers. two big drawers opened easy enough.

BATHROOM
on first look into the bathroom it looked lovely, stone and marble effect. there was a little bar of soap and one small sachet of shampoo and conditioner. that i didn't use and a glass. nice big mirrors above the sink. there is again a bit of wear and tear in here to, the sinks marble has massive cracks in it the mirror surround and corners have rust and mold. the water ran fast and hot in the sink. the bath/ shower were nice enough as well but again mold round the edges and the handle/ soap holder was hanging on barely so never touched it for fear it would fall of. be careful when having a shower. not to have it on to fast as the glass partition isn't long enough and the bathroom is easily flooded..

VERANDA
The veranda looked out over the jacuzzi and sun beds, the parrot cage and could see the stage where the entertainment was held. there was plastic garden chairs and table plus a clothes hanger. some tiles were chipped and broken. the plus side was after lunch the sun was on the veranda so if you wanted time alone to sun bathe can just go lie up in there.

ENTERTAINMENT
i wasn't there to be entertained so stayed well away. if only could drown the noise out. they seemed to have there speakers full blast. and with the hotel being in the canyon it just echoed and bounced about. from what i saw the kids were having fun tho.

BEACH
the beach was small and had few shops around the side, i didn't spend much time there cos im not a fan of sand haha. tho half the water cut of from swimming because of the water sports going on. the hotel has cats which i saw often pooping in the sand so be careful if you have young ones digging in the sand.

CATS
The hotel or shop owner im not sure who owns some cats that have obviously bred, having not one of them being neutered, to a high number ( i counted 12 at one point plus kittens) now if your not a cat fan that's fine they stayed well away from the hotel and shops and stayed on the walk way above the beach so are easily avoided, but as i stated i have seen them poop in the sand on the beach.

POOL
The water park was closed for refurb. there is a small pool and jacuzzi by the hotel. both are cold and strongly salt and chlorine . not nice on the eyes so i would advise goggles.

FOOD/ buffet
well the food wasn't all that great, as probably lots of others have said there wasn't much of a choice, it was carb over load. bread, pasta , pizza pretty much breakfast lunch and dinner. jelly and pastries for pudding, there was a few Spanish meals that im afraid i couldn't bring myself to try. by the third day i was only eating for the sake of it because i had paid for it. they have an "bakery" bread croissants bread and veg.. "Spanish" im not sure how onion rings and sweat sour pork are Spanish. but meh, "Italian" was pizza lots of pizza. then the "regular" section with the likes of bacon and eggs for breakfast or some random meat at evening. there was the salad bar and pudding bar. so all in all the food was pretty dyer,

SHOPS
there is a "supermarket" shop where you can buy all sorts of food and sweets juice drinks and all the other shops where souvenirs shops. pretty much all identical to each other. its what to expect.

all in all i had a good time sitting in the sun doing nothing as i had planned. i wasn't interested in entertainment or day trips so i was happy enough. i didn't go with children so cant tell you how it is for families, as for couples that want to go... well no not really for couples. the entertainment is to loud and had the aqua park been up and running im sure there would have been loads of kids, it suited me fine tho and my partner said he enjoyed the relaxing

Room Tip: all the rooms with have the sun after lunch time. . tho there isnt much of a view i'd say the hi...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle_angell83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 4, 2014
Dear Michelle,
Thank you very much for taking the time to share your experience at our hotel with other Tripadvisor users and for the kind words about the Paradise staff.
We are sorry to know that we did not fulfilled your expectations. Every comment we receive is invaluable for us and we would like to tell you that all the reviews are considered and studyed by our management.
Best Regards
Your Paradise team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 12, 2014 via mobile

Their was a group of 11 of us that stayed all different agers from 6 months to 40yrs. We was their to celabrate my 21st birthday. When I fist went to my room their was a brown/reddish mark on the sheets they claimed it to chocolate, it was clearly blood. This really put me off the room all together so I ended up upgrading to a family room for myself and my fiancé and my 6 month old son. The location isn't brilliant their is a few shops under the hotel, but other wise you have to get the his for ten mins to see anything different, the food is fairly ok just what you would expect from a buffet style really pools are a ok in size the staff have a few games going in in the day like dart ect... I wouldn't come back to the hotel as the location was not brilliant was not clean enough

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 4, 2014
Dear Steph1812,
Thank you very much for your comments and for taking the time to share your experience at our hotel with other Tripadvisor users.
We would like to express our most sincere apologies for not covering your expectations during your stay with us.
We are sorry about your comment, but we are always trying to improve and working in the quality of the services for our clients.
The paradise Group in the Taurito Canyon consists of three hotels, our hotel Valle Taurito is our 4 ****+ hotel, you can find more information on tripadvisor, maybe that one is an option for future holidays on Gran Canaria.

Kind Regards,
The Paradise team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2014

i stayed with my partner for a week here and its been the best ever holiday i been on this hotel before i came had bad reviews and i thought oh no but the room is the best standard for cleanness the food is wonderful so much choice and at night the entaiment was good and the animation team do a good job in keeping holiday makers enjoy themselves they put on good shows and stuff for the kids as well had a fanatistic week and we will be back soon. :)

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank westonneil1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, Concierge at Paradise Lago Taurito, responded to this review, June 4, 2014
Dear Westoneil1984,

We appreciate you taking the time to review our hotel. Thank you for your kind words on your room accommodations, our food quality and the night entertainment.
Thank you for staying with us and we hope to see you again in near future.

Sincerely,
Your Paradise team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 7, 2014

visited this hotel over the easter holidays with my family. rooms clean, good size, great view. staff very helpful, food was great. added bonus with the waterpark across the road. if your looking for a week away to relax, with your kids in a safe enviroment, this is for you. lovely

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank clairebear402014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadiseHR, concierge at Paradise Lago Taurito, responded to this review, May 14, 2014
Dear YorkLiz,
We want to thank you for your kind words on Tripadvisor.
We are delighted to hear that you enjoyed your second holiday with us and that we could meet you expectations.

We would be happy to be able to welcome you again and if there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Best regards,
Your Paradise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradise Lago Taurito

Property: Paradise Lago Taurito
Address: Urb. Taurito s/n | Playa de Taurito, Mogan, 35138 Taurito, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Taurito
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
Ranked #5 of 7 Hotels in Taurito
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Paradise Lago Taurito 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Paradise Lago Taurito Hotel Taurito
Lago Hotel Taurito
Taurito Lago Hotel
Paradise Lago Taurito Gran Canaria

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