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“Fantastic location for St Vincents Hospital”

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Quest Royal Gardens
Perth
1 review
“Fantastic location for St Vincents Hospital”
Reviewed July 18, 2011

My niece and I were in Melbourne for her treatment at St Vincents Mercy Hospital. I had never been to Melbourne before & didn't know which place would be the best & closest to stay at but luckily we found it at Quest Royal Gardens. I also advised them that I was there for the hospital & they gave me a better room rate, it was greatly appreciated!! It's 5 minutes walking distance & we were close to all the trams going into the city, several stop directly in front of the hospital. Whilst my niece was in hospital I was able to discover Gertrude St & Brunswick Rd, which were right at our door step - great places. The place was very clean but the only negative comment I would make is that the carpet & couch perhaps could have been steam cleaned as they had some marks on it, but that certainly didn't detract from our stay. The staff couldn't have been more pleasant or helpful and I highly recommend this place to any visitor to Melbourne even if you're not there for the hospital, it's only a tram away from the city or a 15 minute walk. I didn't rate the sleep quality as excellent because there were some very noisy tenants and the bed was only a double not a queen, so it wasn't as roomy as I was used to, other than that we were happy!!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
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Helpful?
Thank ShirleyCoogee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
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    48
    12
    3
See reviews for
121
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Petaling Jaya, Malaysia
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 19, 2011

Me and my husband stayed in a 1 room apartment, and our friends stayed in 3 rooms apartment. The house is very clean and has everything you wanted for an apartment -- kitchen, washing machine, dryer, fridge and all. Can easily hop on Free City Circle just in walking distance. Staffs at Management are friendly and helpful :) I will be back to Melbourne again and this time with the whole family. Cannot wait to have another great stays in Quest Royal Gardens :)

  • Stayed May 2011, traveled as a couple
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Helpful?
1 Thank clumsyville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narooma, Australia
1 review
Reviewed April 15, 2011

We found the one bedroom ground floor apartment at the Quest Royal Gardens clean, well appointed, well located and very good value for money. It is ideally located close to Brunswick Street and a relatively short walk to Smith Street or the City. Trams are also close by. The parking was ideal and made using the car an easy option. The only complaint we had was the price of the internet and the speed. It was expensive and extremely slow. To be honest it was not worth having!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Sonofdoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 6, 2011

I stayed there for more than two months with my colleagues as we were in Melbourne for a course. Great location, just outside CBD, with trams just a short walk away. It was a bonus that the Royal Exhibition Hall, Melbourne Museum and IMAX are just opposite. Nice garden, though the swimming pool was a bit small. Great staff at reception. Always willing to help with all requests and queries. Very friendly, helped to make our stay a lot more pleasant. The apartments are a good size and the kitchen is well equipped. No complaints there.

  • Stayed February 2011, traveled on business
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Helpful?
2 Thank kcling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Gambier, Australia
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed March 29, 2011

We often visit Melbourne and are always looking for a better deal and a better place than the last, and when we first arrived we thought we had found that place. Its location was great, easy walk into to Lygon and Brunswick St for meals, Melbourne CBD and City Circle tram just round the corner, kids able to do the walk fine. The size of the rooms are great (we had a 2 bedroom) nice and spacious, clean, the staff as already mentioned are lovely. The actual complex overlooks wonderful gardens, with a pool and tables to sit and have some nibbles and drinks on, while the kids run around (even though it was a bit cold the kids still went for a swim, although it isnt heated not even the spa) Now comes the dissapointing part. As the bedrooms overlooks and sits on top of the carpark all you hear all night is people coming and going, cars starting up, luggage being dragged along, doors opening and closing. It was a nightmare, very little sleep was had by all, and made for some very tired, grumpy and irritable kids and parents! As it is a large complex Im not sure if this would be a problem in other areas, but if we were to stay again, I would certainly look into it further. A quick note for management, it would be great if the rooms had a second TV, instead of just one very small TV in the living area

  • Stayed March 2011, traveled with family
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Helpful?
2 Thank KingKyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2011

The first thing I need to say about Quest Royal Gardens is the reception staff. They were just way too good and helpful. I won't forget the tips to save money provided by the hotel receptionist on the first day of my stay here.

The place had a wonderful garden and is right opposite the world famous Melbourne Museum and iMax 3D theater. There are tram services from right outside the hotel to any place/attraction you want to go (I used the tram to go to Crowne Casino).

Wireless internet is cool and the stay is quite relaxing and peaceful.

  • Stayed November 2010, traveled on business
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Helpful?
1 Thank bingu_kar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 24, 2010

Shared a 2 bedroom apartment with a friend to attend a conference in Melbourne CBD. We paid about AUD 240 per night for the place which was reasonably good for Melbourne in November.

The location of Quest Royal Gardens is really good, about 5-10 mins walks to the CBD (Exhibition Street area) and the setting (little park and garden in the middle of the property) is actually really nice.

I wasn't impressed with the apartment itself though. Very old building, very _used_ furniture and the cleanliness of the bedrooms and bathrooms was some sort of sub-standard for a 4 star property (lots of dirt on the carpet).

If they got that under control, the Quest Royal Gardens would actually be a nice place to stay. Hence - the recommendation is a "no" at this stage, but it's not all bad.

  • Stayed November 2010, traveled on business
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Helpful?
2 Thank grmblzmpf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestDocklandsTeam, Owner at Quest Royal Gardens, responded to this review, July 25, 2011
Dear grmblzmpf
Thank you for your feedback. My name is Johnson Zhang the new Franchise Owner of Quest Royal Gardens since 1st December 2010. Since 1st December 2010, Quest Royal Gardens has undergone major refurbishment which can be reflected in our latest property images and PR collaterals. We have also restructured our entire Housekeeping team to ensure that the cleaning standards meets/exceeds the expectations of our guests by employing experienced room attendants and executive housekeepers.
I would like to invite you back to Quest Royal Gardens in the not too near future to be our guest again to give us another feedback on the transformation which we have taken to improve our product and service.
Looking forward to welcoming you back soon
Best Regards
Johnson Zhang
Franchise Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Royal Gardens

Property: Quest Royal Gardens
Address: 8 Royal Lane, Fitzroy, Yarra, Victoria 3065, Australia
Location: Australia > Victoria > Greater Melbourne > Yarra > Fitzroy > Fitzroy
Amenities:
Business Center with Internet Access Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 6 Specialty Lodging in Fitzroy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Royal Gardens 4*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to Quest Royal Gardens, Fitzroy. Established in 1988, the property is a hidden oasis located within walking distance to Melbourne CBD, Lygon St and Brunswick St. Our Serviced apartments are only metres to the Carlton Gardens, Royal Exhibition Building, St Vincent's Hospital, Melbourne Museum and an array of shopping strips. Amid a tranquil garden setting, Quest Royal Gardens offers one, two, and three bedroom apartments with fully equipped kitchens, laundry facilities, generous living and dining areas, allowing guests to relax in comfort and privacy. The property feature's an outdoor swimming pool and spa, barbecue facilities and on-site car parking. Valet dry cleaning, grocery pickup, breakfast room service or hampers are also available along with chargeback at selected local restaurants.Please note that Quest Royal Gardens has stairs to and within the apartments. It's recommended to request for a ground floor apartment if required. Note that all requests are not guaranteed, and are subject to availability, this includes balconies and courtyards. ... more   less 
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Also Known As:
Quest Royal Gardens Hotel Fitzroy
Quest Royal Gardens Melbourne
Quest Royal Gardens Fitzroy, Greater Melbourne

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