Hotel Lago di Lugano is a pure family oriented hotel at the border of (guess..) lake Lugano. The hotel is in a beautiful spot just of the motorway, overseeing the lake. The motorway is audible very modestly at all times, but is was not at all disturbing to us although we are very sound sensitive.
We rented suite 706 at the top floor, with two small bedrooms, a living room with A/C and a huge roof terrace with great views of the lake. Beware that A/C is available only in the living room; upon arrival bedrooms therefore where very hot. With some window blinding and open interior doors we managed to get them cooled considerably the next days. We learned that other appartments do not have any A/C....that might be problematic, most certainly given the tiny bedrooms. (Room 707 is the only other room offering the vast roof terrace). The general feel and quality of the room is best compared to the average Novotel (maybe better even: Mercure) in France, Van der Valk in The Netherlands or Best Western/Super8 in the US. It's all just fine but do not expect high levels of atmosphere or luxury.
The suite was equiped with a standard kitchen size refrigerator, very practical to store your own stuff! TV was fine and (free) WiFi Internet connection was lightening fast at ALL times.
The pieces the resistance of the hotel are the swimming pool area and the Pinnochio club for the kids.
We extensively visited the swimming pool (2m and 80cm deep areas with one smaller slide and a tiny baby/todler pool) and beautiful garden. The pool is great. Swimming in the lake even better (for us). The hotel has installed a small platform in the lake with a small diving board. perfect for relaxing on the lake or indeed jumping of the board (for the kids). Parasols, sun beds and towels are all plenty provided for and of good quality.
We did not visit the Pinnochio club. Must be great for kids. But what I noticed is that the closed door in the "basement" (actually 1st floor) apparently was not inviting to our kids. I understand the door was closed for the kids that were already inside (and keep them there :-). The activity schedule looked very promising to us (go karting, riding, Banana ride on the lake etc)
We did not use the free boot shuttle to Lugano since we didn't find it very practical: you have to book both ways of travel one day in advance. By car Lugano is just 10 miutes and parking garages are plenty at low cost.
Breakfast buffet is big and good. It can be hectic at times with all the families with kids around. But if you have kids you are used to that somehow. The earlier you have breakfast the better the buffet is. Later on staff does not manage to keep up refilling and cleaning.
We also dined at the El Grotto restaurant. Cheaper than the average Lugano restaurant but not any worse or better. Good enough for the price.
Generally hotel staff was extremly helpfull and friendly. A smile at all times and always a yes, never a no.
The room rates in is hotel are totally outrageous however. We paid Eur 600 per day for a suite that Novotel would charge you eur 200 max for. For that reason only I would not return.
- Official Description (provided by the hotel):
- Hotel Lago di Lugano is a 4 star hotel located in a beautiful position, easy to reach and close to the city of Lugano and Campione d’Italia.The Hotel has a wonderful position directly on the lake and is surrounded by a mediterranean garden, where our guests can enjoy the outside swimming pool.Hotel Lago di Lugano is the right place for an unforgettable holiday with children. Thanks to our specialized children club with a rich program of activities, parents can enjoy their free time while kids are having fun in our 300 qm Pinocchio Club with professionals assistance.The Hotel has also restaurant with breathtaking lakeview, bar and a meeting room. ... more less
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