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Reviewed March 14, 2017

in need of a bad upgrade not worth it at all imagine hardly ever had chicken for guests at lunch or dinner no towels in room no hot water no kettle in room and the list goes on . not worth your money people stay elsewhere

Date of stay: February 2017
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank kowlessarkevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUNSOL H, Director de Relaciones con Clientes at Sunsol Isla Caribe, responded to this reviewResponded March 15, 2017

We're sorry that you were unhappy. We will review our service protocols and cross over with other comments that we have received in order to evaluate our quality standards and safety. We hope to have you back on a future occasion to provide you with the service and attention you deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2017

The eating area was unhygienic and not clean at all. Otherwise, service was good. It was in a safe environment. The birds surrounding the dining area was a huge problem which many other customers complained about.

Date of stay: February 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank maryambz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUNSOL H, Director de Relaciones con Clientes at Sunsol Isla Caribe, responded to this reviewResponded March 15, 2017

Thanks for your feedback it will help us do better in the future. Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2017

We totally enjoyed our stay. The food was fabulous. I felt safe. Room was spacious. There were lots of activities to attend. My son had lots of fun especially at the pool & with the pool side fun events

Date of stay: February 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank michelleD697HS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUNSOL H, Director de Relaciones con Clientes at Sunsol Isla Caribe, responded to this reviewResponded March 15, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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Reviewed March 14, 2017

Great and Wonderfull place. A lot enjoy and kind people. Excelente food and shows, the hotel have a nice pool, great bar y excelente servicio. The animatión it's very good. The hotel have instalacions very confortables

Room tip: We were in 3002
Date of stay: March 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Belkis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUNSOL H, Director de Relaciones con Clientes at Sunsol Isla Caribe, responded to this reviewResponded March 15, 2017

Thank you very much for leaving your kind feed back. We are more than happy to hear that you enjoyed our location and amenities. We will be waiting for you, next time you visit Margarita Island.

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Reviewed March 14, 2017

The only thing and this was just my preference was the quality of Alcoholic drinks served, I'm not a great fan of Mix drinks (cocktails) they were too sour with the concentrated choice of juices used.
Again this is my view.

Date of stay: February 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Marilin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUNSOL H, Director de Relaciones con Clientes at Sunsol Isla Caribe, responded to this reviewResponded March 15, 2017

Thanks for your feedback it will help us do better in the future. Thank you for staying with us. Hope to see you around again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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