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Carlton Hotel Dublin Airport
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Reviews (2,183)
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Reviewed September 28, 2012 via mobile

This was our second time staying at the Carlton & both times we were extremely satisfied. The rooms are modern and the beds clean, big & comfortable. The shuttle bus service to the airport is excellent & John the driver is great craic & very helpful! The staff are excellent all very helpful & courteous especially Jimmy the waiter & Emma on reception who was always very friendly, pleasant & helpful. She gave us lots of useful information about our holiday destination In Portugal as she had been there herself this summer. Carparking is reasonable & the shuttle bus is free & gets you to the airport quickly. The only downside that we experienced was the food. The quality wasn't great eg soggy chips! We will stay again as in my opinion it's the best hotel at the airport with the nicest staff.

  • Stayed: September 2012
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Thank Shellsburke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CartlonGM_, General Manager at Carlton Hotel Dublin Airport, responded to this reviewResponded October 29, 2012

Dear Guest

Thank you for your feedback following your recent visit to the Carlton Hotel Dublin Airport. I am pleased that you found everything to be of a high standard and that the team here took great care of you.

I look forward to welcoming you back again soon.


Yours Sincerely

Declan Meagher
General Manager
Carlton Hotel Dublin Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012

My husband and I have stayed at this hotel on numerous occasions when travelling out from and returning to Dublin Airport. Transport to and from the airport takes just about 10 minutes and is provided by the hotel's shuttle bus - the driver of which is always friendly and helpful to regulars and new guests and is an asset to the hotel.
The hotel itself is clean, modern and its staff professional. We always stay in a suite on one of the higher floors and although there is some airport noise it is minimal and certainly doesn't detract from the comfort of the accommodation.
We have breakfast and dinner in the hotel and have found them always to be of the highest standard. We will continue to incorporate this super hotel in our future travel plans.

Room Tip: Our experience is that those rooms we have stayed in have a degree of limited noise from the airport - but not enough to prevent a good nights sleep.
  • Stayed: September 2012, traveled as a couple
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Thank JFMNorthernIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CartlonGM_, General Manager at Carlton Hotel Dublin Airport, responded to this reviewResponded September 28, 2012

Dear Guest

Many thanks for your review on the Carlton Dublin Airport - we take great pride in providing a great service in an equally great hotel and it is a pleasure to read that our efforts are appreciated.

I look forward to welcoming you back again soon and thank you for choosing Carlton as your preferred hotel at Dublin Airport.

Best regards

Declan Meagher
General Manager

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Reviewed September 26, 2012

Stayed here the night before I went on Holidays. I've stayed in other airport hotels and have to say this was the best one by far that i've stayed in. The staff were so helpful and courteous, very dependable free shuttle service to the airport.

  • Stayed: July 2012, traveled with friends
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Thank ted1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CartlonGM_, General Manager at Carlton Hotel Dublin Airport, responded to this reviewResponded September 28, 2012

Dear Reviewer

Many thanks for your review - I am pleased that you found our hotel to be of a high standard and enjoyed your stay with us. Our shuttle service is always punctual and benefits from us having friendly drivers who are always willing to go the extra mile to provide you with the very best service.

Best Regards until next time

Declan Meagher
General Manager
Carlton Hotel Dublin Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

Our experience at the Carlton Hotel at Dublin Airport was terrible. We were verbally abused by a hotel staff member and our sincere attempts to be heard with impartiality by the hotel management are frustrating to say the least.

We have discovered since our stay in August 2012 that the hotel had illegally retained our credit card details from a previous stay over 2 years ago and charged our account fraudulently this summer. Although the hotel has now reversed this action, it illustrates a serious breach of Irish data protection laws.

Our advice to others is simply to never stay at the Carlton Hotel at Dublin Airport.

  • Stayed: August 2012, traveled as a couple
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2  Thank annie_cw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

The Carlton Dublin Airport is a good property - courteous folks, good restaurant, dependable courtesy van service and comfortable rooms. Did not hear airtraffic noise at all. Not much within walking distance but bus service and reasonable taxis are convenient.

  • Stayed: September 2012, traveled on business
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Thank PapaYankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CartlonGM_, General Manager at Carlton Hotel Dublin Airport, responded to this reviewResponded September 28, 2012

Dear Reviewer

Thank you for your review. I am pelased you enjoyed your experience at the Carlton and hope to welcome you back again soon.

Best regards

Declan Meagher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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