We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ruined Meal”
Review of Bhan Thai - CLOSED

Bhan Thai
Cuisines: Thai
Dining options: Reservations
Restaurant details
Dining options: Reservations
Great Malvern, United Kingdom
1 review
“Ruined Meal”
Reviewed January 4, 2014

They left the rice out of our take out. I tried to contact them but no one answered the phone. We had to boil our own basmati rice at home. Thanks for nothing. £40 wasted

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

86 reviews from our community

Visitor rating
    39
    25
    10
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level 4 Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“The best Thai red curry I have ever had !”
Reviewed November 30, 2013 via mobile

We went away to Malvern for a weekend and found this restaurant on trip advisor. After a slight hiccup with the booking , ( we phoned and were told we didn't need to book, when we got there they said they had no tables even though the place was empty ! ), we had a nice meal. The main was definitely the best and the owner / manageress was attentive to us.

Visited November 2013
Helpful?
1 Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level 5 Contributor
88 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Awful service with merely average food.Very disappointed.”
Reviewed November 17, 2013

We were one of three tables in this place the night we visited and every table had cause to complain about something! The staff seemed clueless (not a Thai person in sight) our wine was mixed up, the waitress didnt know what was in the starters and the liberal use of spray cleaner next to our table are just some examples of what made this such a poor experience. In fairness to the two very young waitresses they were polite but had clealy never been trained how to wait table.I heard one ask the other "which way round do the knife and fork go". The older front of house lady delivered prawn crackers to the table out a catering box with a plastic bag over her hand and was later seen at another table rubbing her shoeless feet.
The food itself wasnt that bad it just wasnt good either. I can count on one hand the occasions when we didnt leave a tip and this was one of them. I can only hope that the staff were all on holiday and the owner just grabbed some passers by to watch the place.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Level 6 Contributor
107 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“Disappointing”
Reviewed October 30, 2013

Judging by the last three reviews, we must have been in somewhere else. We were the first in and found the waitress welcoming. The owner? was more content to stay behind the desk, using the computer. The décor is stunning, it is one of the best restaurants I've been in for that. No listing of beer on the menu, perhaps £3.20 for a small bottle is the reason. My starter was delicious, as was the main [Tofu green curry]. However, my wife's prawn red curry was hot after she asked for mild, and the four prawns had the shell on, and the rice portions were very small. Overall it lacked atmosphere, and I expect the host/owner to at least introduce themselves. It has the potential to be much, much better, and some have found it so. Would not go back.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HealerJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worcester
Level 5 Contributor
74 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Simply the best Thai food”
Reviewed October 26, 2013

Fantastic flavours, beautifully presented. Friendly helpful service. Comfortable surroundings. Great value.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank nickworcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bhan Thai also viewed

Malvern Wells, Malvern Hills
Great Malvern, Malvern Hills
 
Great Malvern, Malvern Hills
Colwall, Great Malvern
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing