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Reviews (1,118)
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Reviewed March 15, 2014

We had a quick trip to the Malverns, just for 1 night. The whole stay was just lovely. Great setting, fabulous views, wonderful food, and impeccable service. Wish it had been longer, and cannot wait to return.

Stayed: March 2014, traveled as a couple
Thank Grandrea29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattinfamily, Owner at The Cottage in the Wood, responded to this reviewResponded March 23, 2014

I'm very glad that we hit the spot for you to be able to relax - even if only briefly. I share all reviews with my team and I thank you on their behalf. Delighted you enjoyed it and we look forward to your return.
John

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Our first visit to The cottage in the wood was in 1991 for our honeymoon not long after the present family took over. Our second recent stay (because we normally stay with family in Malvern) was for a 60th birthday reunion.
The hotel has lost none of its charm and the hotel still has that family run feel.
Long may it continue.

Stayed: April 2013, traveled as a couple
Thank Bryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattinfamily, Owner at The Cottage in the Wood, responded to this reviewResponded March 15, 2014

Thank you very much for this review. It's as great a compliment as I've read because it shows we are still delivering! I've often said in my responses to reviews that consistency is the biggest challenge for us as a 365 days a year operation. Don't leave it another 23 years though because I'll either be in my early 90's or "on the other side"!!
John

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Reviewed March 13, 2014

I stayed at the Cottage in the Wood with my Wife for a one night stay during March. The premise is situated in stunning grounds near to British Camp. Check in was quick and easy. The room we had (26) was ground floor level in the Pinnacles building, set a 1 minute walk away from the Bar and Restaurant. The room was clean and extras including a bone for our Dog were nice additions. Despite there being no view from room 26, patio doors opened conveniently onto a small parking area and woodland walk which was ideal for our stay with our dog. The Bathroom was excellent with a very large bath and power shower. The evening meal was fantastic. Rather than have you wait at your table for an extended period, you are served your drink in the Bar area which is very comfortable before being shown to your table having already ordered your meal. Service was perfect and the courses well spread out. I was disappointed to hear another customer complaining so much about his food, requesting to see the Manager etc. When asked if he would like a different dish or one to suit his requirements he was told this would take 15 minutes, but still demanded to speak to staff. If he didn't like his meal, why did he have it? Again, this just shows how accommodating the staff are with a difficult customer. Sleep quality was good but floorboards on the first floor in the Pinnacles were rather creaky. The following day we had a walk up the Hill from the Hotel. This is a non strenuous walk with several benches provided. The views would have been fantastic were it not for the fog!

Room Tip: No view from room 26 but is ideal if you have a dog as patio doors open out for Dog to toilet and to begin a walk!
  • Stayed: March 2014, traveled as a couple
    • Value
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1  Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattinfamily, Owner at The Cottage in the Wood, responded to this reviewResponded March 15, 2014

What an interesting tale about another diner. Delighted the team did their best. We want everyone to have a really great stay but we either have to set our stall out and be true to it or try to be everything to everyone BUT that's the way to bland anonymity. Delighted you and the dog enjoyed your stay. Sorry about the fog - beautiful here today in contrast to last year when I was shoveling snow!
John

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Reviewed March 13, 2014

great location, great food, wonderfully staff couldn't recommend highly enough.
the staff are really attentive without being in the way and the food (esp dinner)was very, very good.
really good place to start a walk from and overall would go back tomorrow.

  • Stayed: March 2014, traveled as a couple
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1  Thank Anton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattinfamily, Owner at The Cottage in the Wood, responded to this reviewResponded March 15, 2014

What can I say other than thank you? Fantastic you enjoyed your whole stay and thank you for posting the review. We''ll be waiting for your return.
John

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Reviewed February 28, 2014

I have no idea how these good folks maintain the wonderful standards at the cottage but yet again they succeeded.
A great valentines weekend escape that even managed to brighten up the horrendous weather.

  • Stayed: February 2014, traveled as a couple
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2  Thank AlunX404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattinfamily, Owner at The Cottage in the Wood, responded to this reviewResponded March 4, 2014

Thank you for your review and comments. The team are very appreciative. I've often said that consistency is the biggest challenge for a small 365 days of the year operation, so it's reassuring to hear we've kept up the standard across your visits. It's not always possible as has been noted a copule of reviews below yours. BUT we do try. Hope to see you again.
John

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