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“Really friendly and helpful - and a nice place to stay!”
5 of 5 bubbles Review of Railway Inn

Railway Inn
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Railway Inn
Camberley, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Really friendly and helpful - and a nice place to stay!”
5 of 5 bubbles Reviewed February 18, 2013

Kate and Scott are very much in charge now and must not to be blamed for the shotcomings of others in the past, so disregard the history of the Railway before they arrived! They are the most superb hosts and they made us feel really welcome.
We found them after visiting the area on spec and driving round until we found the right mix of space and affordability. The room was excellent with plenty of room for the comfortable bed and fitted out with an extra level to sit simply looking out across the valley or just reading a book. I'm sure that at a warmer time of year the balcony windows would have been thrown open to the dawn - but not in February!
Food was good, well cooked, well presented and the portions generous. Staff were all friendly and helpful and very much in keeping with our expectations after meeting our hosts.
If you, like us want a decent stay, a walk up to the tops of the Malvern Hills and good beer and good company included then the Railway is for you.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Radstock, United Kingdom
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 28, 2012

We called in for a meal here in September and were so impressed with the service and value for money that we booked for an overnight stay in November. The room was spacious, clean and comfortable for both ourselves and our young dog. The bar was dog friendly and the owners and their children made us feel very welcome. The location is very central to attractions, although it is on a main road we did not find it very noisy. There are plenty of dog walking opportunities close at hand. The breakfast was excellent as was the Sunday roast. We heartily recommend the Railway Inn to you!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nigel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woolacombe, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

This is the second time we have stayed at the Railway, last time being a few years ago, but although the old reviews were a bit daunting, we booked anyway. We enjoyed every minute of our stay. The room was spacious. The bed was comfortable and the view across the countryside towards the Three Counties showground was stunning. We had Sirloin steak 2 nights on the run as the price was good and in fairness, so was the steak. We were not overloaded with chips and stuff, just a good tasty meal. Price of drinks at the bar were fair and a good 20p per pint cheaper than at home, so that went down well, as was the wine - sensibly priced. We had good company at the bar as Kate ans Scott are friendly hosts, and any pub that gets the locals in, is certainly worth staying at. Thank you again. We look forward to our next stay. Which I hope will be soon. Best Wishes Rich & Jan

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

The Railway has changed hands again, and the new people are trying hard. They're friendly and competent, so service is good and it's good value for what they charge. The menu is still too long for a small pub but what they offer is good, especially the fish and chips. But when will pubs start cooking fresh food on a small manageable changing menu rather than offering a long list of the usual things? Apparently they're offering a new menu soon so we'll see!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank henkeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
5 of 5 bubbles Reviewed September 20, 2012

we allways have a good night on quiz night every wednesday curry and quiz good value for money its the type of place i look for when im out in the camper van . i think it is £5.95 for curry and drink and then the quiz excellent entertainment as long as the question master dosent sing yours mr bojangles

Room Tip: did not stay over night
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank peter p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
5 of 5 bubbles Reviewed September 9, 2012

Went there several times last week with three friends while staying in the area....initially with some misgivings having read the reviews....but very pleasantly suprised. New managers (Scott and Kate) have only been there a short time but are in it for the long haul and deserve to succeed.Very friendly and helpful,e.g they provided a full cooked breakfast for us on our last morning even though we were not actually staying at the premises. Limited selection of beers but what they had was fine and a good reasonably priced food menu well cooked and nicely served.Cannot comment on accomodation but would certainly be on my short list if/when I return to Malvern area.

  • Stayed September 2012, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Malvern, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 30, 2012

Firstly, you'll be off to a great start if they actually have what you want off the menu, they had my third option, but then again you can't really run out of a microwave curry!.
One meal was missed off our order which was apparently was our fault, nothing to do with the brain dead waiter. We did come to an agreement which led to the waiter re-processing the order for the missed meal, however 2 mins later we were told that our 9 year old son wouldn't get his meal because the kitchen was now closed!.
After asking to see the manager, he responded with "sorry this is how we work"
I've never complained about a restaurant or it's service, but how this place treats its customers is disgusting i now understand why the place is always empty.
Good luck in the future the railway inn, your going to need it.

  • Stayed July 2012, traveled with family
    • Value
    • Service
Helpful?
6 Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virgil1235, Owner at Railway Inn, responded to this review, September 9, 2012
We have recently taken over the Railway Inn Malvern. Comments previous to 13/08/2012 are beyond our control and we can only assume the previous owners knew they were leaving. We would like to extend an apology for the inadequate service and standards experienced by visitors prior to our arrival and reassure all concerned that standards, service and stock issues have all been addressed and under no circumstances would such incidents happen again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Railway Inn

Property: Railway Inn
Address: Malvern Wells 78 Wells Road, Malvern Wells WR14 4PA, England
Location: United Kingdom > England > Worcestershire > Malvern Hills > Malvern Wells
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Malvern Wells
Price Range (Based on Average Rates): $
Number of rooms: 3
Official Description (provided by the hotel):
The Railway inn is located on the A449 in Malvern Wells, we are a family friendly bar/restaurant with 3 superior guest rooms located in an out building with private access. We offer a traditional pub menu with great ales, wines and soft drinks. We also offer free WI-FI in the bar, restaurant and guest rooms, free parking, fantastic views and friendly service. ... more   less 
Also Known As:
Railway Hotel Malvern Wells
Railway Inn Great Malvern/Malvern Wells

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