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Haley's Hotel and Restaurant
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Reviews (481)
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All reviewsquiet roadthe main hoteltree lined roadno liftfour poster bedsingle roomnight portergarden roomcity centreseparate showerfamily weddingbuffet stylelovely hotelbit datedsunday lunchpubs and restaurantsfamily room
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Reviewed September 29, 2011

First time we'd stayed at Haleys as we were after somewhere out of the city centre but not a "chain" hotel.

Initially booked a deluxe room for one night over the phone and was asked if we were part of the Wedding party. As we weren't the receptionist said she'll put us on the 2nd floor as far from the noise as possible. Although the Wedding wasn't actually in the hotel the guests from a nearby Wedding were so top marks for the room placement.

We ended up staying 2 nights the Friday & Saturday and I'm glad we did.

The hotel is super efficient with reception staff being both friendly and helpful whatever the time of day or night you spoke to them.

The rooms are lovely , bright & clean. We had No 22 which is a round room looking out of the left tower of the hotel. The bed was lovely and firm and both my partner & I had the best nights sleep in a long time.

The only criticism is the plugs in both the bath & sink didn't seal off properly so you couldn't run a sink or bath or water. Not really a massive problem as there was a shower as well....Ah yes, the shower! It's certainly not a Power shower and may just get the title of "watering can" shower. as you've probably worked out it wasn't the most powerful shower!!

I'm sure though that if this was causing us a huge problem and we'd reported it to reception it would have been sorted out.

Breakfast on both days was buffet style and nice and fresh. Coffee was great.

Checking out on the sunday morning was simple enough even with the large party of wedding guests there.

Fullmarks to the receptionist as she even apologised about the noise being made by one of the younger members of the Wedding party. Said noise of this delightful young man aged about 5ish had started just after 8am and he was still going strong all through breakfast!!

All in all when we're not staying in the city centre this is where we'll stay!

And lastly can I just apologise to the night porter who served us drinks when we got in on Saturday night as my partner said to him that the library (?) room on the right as you come in is Haunted, apparently there's a presence of an old authoritative man in there. I'm not sure if his night shifts will ever be the same again!!!!

Room Tip: Go for a deluxe only £10 more and well worth it
  • Stayed: September 2011, traveled as a couple
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1  Thank pault1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this reviewResponded November 2, 2011

Sorry about the sink and bath plugs in your bedroom,our maintanance man will inspect.
Its the first time I have heard about the haunted Library room but that might explain why the piano keeps moving.

Thanks for your comments

Gordon (owner)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

We had our Wedding here in August 2011 and it was amazing. I stayed the night before and had a delicious meal. Sophie the wedding co-ordinator was so helpful and everything on the day was perfect. The rooms looked beautiful where we held the ceremony and had our Wedding breakfast. Food was amazing and we booked the hotel for our guests to stay over and had exclusive use of the hotel. Staff were friendly and couldn't do enough to help and the breakfast was lovely. I would highly recommend this venue as everything is under one roof and the hotel itself is beautiful.

  • Stayed: August 2011, traveled with family
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1  Thank Clevs320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this reviewResponded October 19, 2011

Love the photo's I have passed your kind comments onto Sophie, Thank You for the time and trouble you have gone to in your trip advisor review .
All my best wishes for the future.
Gordon (Owner).

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Reviewed September 2, 2011

We chose Haley's for our wedding celebration as we wanted exclusive use of the hotel for our ceremony, reception and party and for our family and friends to stay. The hotel was a perfect venue for the relaxed and friendly atmosphere we wanted. The staff could not have been more thoughtful and attentive, rooms were lovely and the food was excellent.

Room Tip: We had the top floor corner room as our bridal suite and it was lovely. The annexe rooms are great for anyone wanting peace and quiet .
  • Stayed: July 2011, traveled as a couple
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Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this reviewResponded October 19, 2011

So glad you had a lovely wedding day. Thank You for your comments.
Wishing you all the best for the future.
Gordon (Owner).

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Reviewed August 31, 2011

One of my all time places to stay and eat, its superb! i love it.

  • Stayed: October 2010, traveled as a couple
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Thank plonkerpow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this reviewResponded October 19, 2011

What can I say?
Thank You so much.
Gordon (Owner).

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2011

Stayed for two nights mid August (along with my daughter and son and their partners) for a family wedding (which also took place in the hotel). Everything (all staff, cleanliness, food, atmosphere) was great... we were all delighted and had a lovely weekend (and so did my dog who was given a sausage for breakfast). Thank you Haley's Hotel :O)

  • Stayed: August 2011, traveled solo
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Thank sukicaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this reviewResponded October 19, 2011

The sausages are good, and hope your dog would recommend them also.
Glad you had a nice and comfortable stay with us Thank You.
Gordon (Owner)..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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