I would suggest when it was built this was a very nice hotel, however the carpets are very stained in the bar area and faded and fraying throughout the rest of the hallways and stair area and it could do with a bit of a refurbish in my opinion.
They have a very laid back approach to fire safety as the PAT testing is nearly 3 month out of date and when we arrived all the bedroom fire doors were propped open with coat hangers on the floor preventing them from shutting.
By the stairs in one hallway on the way to our room there was a huge red bin stuffed with bedding and a cardboard box on the floor in front overflowing with more bedding and this stayed there through our stay. The extractor fan in the bathroom was full of fluff/dirt and did not look like it had been ever cleaned out :-(
On the positive side the staff were all smartly dressed and attentive and the food is excellent and very very reasonably priced, We had a 3 course meal with a bottle of house white and coffee for around £60.00.
The rooms are adequate and you have everything you need and the water was hot and the room serviced daily.
Breakfast was extra at £7.50 for continental and £10.00 for cooked hot hold as we were there 2 nights I sampled both and they were both very nice.
We used the pool and spa but unfortunately the steam room was not working.
I think if this hotel had a refurbish it would be excellent, but the fact that it is tired may have been reflected in the price of the stay which was very very reasonable in my opinion.
- Official Description (provided by the hotel):
- The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more less
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- Also Known As:
- Arden Hotel And Leisure
- Arden Hotel & Leisure Club Bickenhill, UK - Solihull