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“Andrea Bocelli Concert”

Arianna & Friends Day Tours
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Small regional tour operator specializing in very original and experiencial tours to the rural Tuscany. Our aim is to bring visitors of Tuscany to the best food producers of wine, cheese, olive oil, honey, chocolate, pasta, grains and any local specialty. We only arrange customized tours for individuals and small groups. For very enthusistic "foodies" we also arrange informal and very educational cooking classes at our cooking school called My Tuscan Kitchen: typical Tuscan menus, pizza classes, chocolate making experiences, pastry making experiences. We arrange fantastic truffle hunting tours in the woods near San Miniato and very exclusive foodie tours on Vespa scooters, as we are located near Pontedera, hometown of Vespa! EXPERIENCE WINE & FOOD IN TUSCANY WITH US!
Reviewed July 23, 2013

Absolutely excellent organisation by Arianna and Friends. They organised our accommodation which was superb and managed to get us great tickets for the concert. The cookery course the following day was just lovely, held in an old farmhouse and we ate everything we prepared and cooked sitting outside in the sunshine drinking wine, a wonderful finish to a wonderful weekend. Would definitely recommend Arianna and Friends to anyone and will definitely use them in the future. There was a delay getting into the concert but that was NOT the fault of Arianna and friends, it was due to the amount of people attending the concert (30,000) and the concert organisers. They could maybe organise the entrance a bit better, bearing in mind getting this amount of people through a tiny village to the venue is no mean feat! Didn't detract from the joy of the concert which was just magical.

Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paskuzzo, Direttore at Arianna & Friends Day Tours, responded to this reviewResponded July 24, 2013

Carol, thank you very much for your appreciation. We all very glad that you appreciated our services and thank you for differentiating our performance from that of the organizers of the concert. People like you help professionalism arise in Italy!
We really hope to have you here next year in Lajatico or in another Holiday in Tuscany.

Saluti dalla Arianna & Friends

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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"cooking class"
in 74 reviews
"arianna friends"
in 72 reviews
"pasta"
in 33 reviews
"olive oil"
in 38 reviews
"tuscan cooking"
in 14 reviews
"truffle"
in 11 reviews
"andrea bocelli concert"
in 13 reviews
"strawberry tiramisu"
in 12 reviews
"private tour"
in 12 reviews
"vespa tour"
in 10 reviews
"thank you so much"
in 10 reviews
"prosciutto"
in 9 reviews
"from scratch"
in 8 reviews
"memorable experience"
in 8 reviews
"wonderful lunch"
in 8 reviews
"the kitchen"
in 8 reviews
"highlight of our trip"
in 10 reviews
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258 - 262 of 358 reviews

Reviewed July 17, 2013

I recently used Arianna & Friends to book a holiday for my mother and aunt to the annual concert of Andrea Bocelli in Tuscany. I live in the USA and so everything was done long distance. They were extremely helpful, always answering my questions promptly and efficiently and nothing was forgotten. They dealt with every detail of the trip from airport transfers, to hotel, to the concert tickets, to help at the concert itself. Everything went perfectly and my elderly mother and aunt had the most incredible experience. I highly recommend this agency for their friendliness and organization, they were fantastic !
Kay Pinkava

Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paskuzzo, Direttore at Arianna & Friends Day Tours, responded to this reviewResponded July 24, 2013

Grazie mille Kay! We are all very happy that you enjoyed your stay. As you know we arranged personalized packages for nearly 800 people so it has been a couple of weeks of very tough working days around the concert date on 13th July. Your comments are the best support for our hard work! :)
We hope we can have you among our guests in the following years.

Saluti a presto

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Reviewed July 16, 2013

Found this group while surfing the net for our trip to Toscana/Italy. My husband and I wanted to take cooking classes while visiting. Arianna and Friends coordinated the cooking classes (2) as well as lodging (aparment in Peccioli). We had an amazing experience with this group/company. They're very proud of the region and work hard in ensuring customers have a great experience.

Check their website as they do many things: horseback riding, wine tours, cheese tours, chocolate making class, weddings.. you name it!!!

Will definitely return and book activities/lodging with them.

Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paskuzzo, Proprietario at Arianna & Friends Day Tours, responded to this reviewResponded July 17, 2013

Thank you very much for your positive response. We are very glad that you enjoyed our cooking experiences on the farm and our unit in the village of Peccioli. Thank you for supporting our idea of arranging stays right in the medieval center of the village we love as we were born and grown up there!
Saluti da Peccioli

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Reviewed July 15, 2013

We used this tour operator to secure concert tickets and transportation/hotel for the Teatro di Silenzio Andrea Bocelli annual event on July 13, 2013. We encountered many problems before, during and after the concert, some having to do directly with Arianna and Friends' lack of organization and some related to the operators of the concert itself.When I emailed Arianna to inform her of these difficulties and to make a few suggestions on how to better inform her clients about the event in the future, I received a highly indignant and defensive response from her. Keep in mind, we had just spent close to €3,000 with her firm. Not a good way to respond to your clientele. We were not looking for anything other than perhaps a civil response to our complaints and suggestions, and we were met with total hostility, and repeatedly..."it's not our fault!" I would NOT recommend this tour operator for this event or for any type of activity. They may secure tickets and transportation for you, but believe me, once you are there, Buyer Beware, you are on your own!

1  Thank Jayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paskuzzo, Proprietario at Arianna & Friends Day Tours, responded to this reviewResponded July 17, 2013

Madam, in replying to your comments and the "punitive" rate you gave us here I will address also to the curious readers who will want to check why we got a first bad score after many years of very positive reviews. So this is our BUYER BEWARE.
We got an email of resentment from this lady accusing us of a failure in the organization of the transfer service and assistance at the above mentioned concert and blaming lack of communication from us, which is totally false. We sent her and all other guests an email before they departed from home along with a welcome letter at their arrival at the hotel explaining all the limits of the event, both of which were clearly unattended.
Our interpretation of such an unfair attack is that the lady is making an awkward attempt to use us as a scape goat for a big frustration deriving from spending so much money for a disappointing experience at the concert. The real reasons of this disappointment derive from actions of the organizers of the concert - not from us as a tour operator - that happen inside the arena and after the barriers of the access area where we are not allowed to go. It was all explained in detail in our communucation.
Clearly we are the only local contact she could address her rage to.
I can understand the resentment though, as she spent around € 2200 for her package, € 1200 of which were just for the concert tickets!
I would not consider the rest of the sum that predatory, as € 1000 in total for 3 people for 2 nights in 2 Superior bedrooms on a B&B base in a 4star hotel in Tuscany in mid July + a welcome dinner in the best restaurant in town + a return transfer to the concert + a pre-concert buffet aperitif are clearly a fantastic bargain.
The value of our services and offers are much clearer in the feedbacks of most of the other 800 people we brought to the concert. If you are curious to see them please visit also our website.
Is this maybe because the other guests were more objective at rating the responsibilities of the operators who worked for them?

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Reviewed July 15, 2013

We booked a Tuscan Cooking Class through Arianna & Friends as a surprise birthday gift for a friend while a large group of us vacationed in in a hillside villa outside Lucca. What an experience!! Everyone had a fantastic time and the food was unbelievable! Our hosts/chefs Massimo, Lorena and Eleonora put together an exceptional meal and everyone had a great time learning about the "why" of the food as well as the "how" to prepare it. Even the members of our group who don't cook were inspired by the simplicity of the dishes once they started working with the team. We prepared three different bruschetta, a vegetable and ricotta stuffed ravioli with a farmer's sauce, herb-roasted chicken, eggplant "pizza style" and Necci alla Ricotta for dessert. Clearly, Arianna's team inspired many of us, because we've all been preparing these dishes in our homes back in the U.S. since our return home.

Thank bstranz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paskuzzo, Proprietario at Arianna & Friends Day Tours, responded to this reviewResponded July 24, 2013

Buongiorno, thank you so much for your beautiful comments on the extraordinary experience we all had at your villa. Thank you very much for inviting me to have dinner with you in the end of the class. I have still fantastic memories of the day we spent together.
I hope that we will have a chance to meet again next time you are in Tuscany. Maybe for a pizza making lesson :)

Saluti a presto

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