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“Appalling Room”
1 of 5 bubbles Review of Rothley Court

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Rothley Court
Ranked #1 of 1 Hotels in Rothley
Certificate of Excellence
Storrington
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Appalling Room”
1 of 5 bubbles Reviewed November 8, 2013

We stayed at Rothley Court on Saturday, 2nd November 13. The main hotel is extremely good, unfortunately our "superior room" was in the annex. The room was cold, damp, mould on the walls, carpets were badly stained, bathroom door had been kicked in at some point, bath chipped, basin cracked, dripping shower. Staff were extremely helpful but no other rooms were available. Management told us that the annex was about to undergo a refit, no help to us, web site is very misleading. Location and food was excellent.

Room Tip: Ask for room in main hotel, not annex.
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  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Paul151155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at Rothley Court, responded to this review, November 13, 2013
Thank you for taking the time to review Rothley Court and I have passed on your comments to the staff.
As discussed at the time we are due to start a full refurbishment of the rooms in January which should sort all the issues out for the future.
we look forward to hopefully seeing you after we reopen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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617 reviews from our community

Traveler rating
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    93
    58
    48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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  • English first
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English first
Melton Mowbray, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 6, 2013

stayed at rothley court for a family wedding held at the hotel at the beginning of november2013
they looked after us all very well. The rooms were very comfortable and spotless breakfast was
great with a very good selection on offer and the full english was fabulous.Staff were all very helpfuland we would certainly stay here again. all our family and friends thought it was a great venue and excellent value for money

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandra p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed November 3, 2013

Stayed for one night for a wedding so there was a large group of us checking in. The main building is very impressive and the wedding was great. Very well run in lovely surroundings with a cheap bar!

My main problem with staying in the hotel was the disparity in room quality. Whereas my entire family were given rooms inside the main building, we were given a courtyard room in a separate outbuilding by the car park. Although we all payed the same price my cousin was given a beautiful room with a canopy bed, large bathroom and balcony overlooking the gardens, while we were placed in a small room with uncomfy beds badly in need of refurbishment, overlooking some outbuildings and bins. There were marks on the walls and ceilings, the least they could do is repaint! We also felt a bit isolated away from the wedding and where everyone else was staying in their nice rooms. When you check in in the grand main building it's really not where you imagine you'll be placed. The room we were placed in was akin to a £30 b&b room, and so it's a bit ridiculous that we were charged full price for it. Check that you're being given a room in the main building when you book!

Room Tip: Do not let them place you in a courtyard room... insist on the main building!
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  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank becomingbindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Donington, England, United Kingdom
1 review
5 of 5 bubbles Reviewed November 1, 2013

We stayed at Rothley Court 12&13 october 2013mydaughters wedding was held there.The staff
go above and beyond and couldn't do enough,it is a very impresive place to visit and the whole wedding experience went without a hitch.Everyone commented how much they enjoyed themselves and i would have no hesitation in recomending this hotel.They say that the rooms are being upgraded but i liked them as they are, and in fitting to a building which is steeped in history. .

Room Tip: Familyand friends at our wedding had rooms in both the main building and the annex,Talking the next...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at Rothley Court, responded to this review, November 4, 2013
Thank you for your recent review of the hotel, its brilliant to hear just how much you enjoyed the day and that our team were so accommodating .We hope to see you all again soon here at Rothley Court.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

We wanted a cheap couple of nights away and this hotel presented a great deal . We stayed two nights and enjoyed both thoroughly. The hotel did give us the impression that it was somewhat tired and then we were informed that it is to undergo a refurbishment in January so we accepted the 'dated look'. (We will return to see the effect.) The staff were very welcoming and obliging, nothing was too much trouble. The food was well prepared, presented and was very tasty. Another plus is that it was served hot where appropriate. The building itself is steeped in history and well worth a visit. Wait till the upgrade is complete then try it. Highly recommended

Room Tip: We were in the annexe , try to get a room in the main manor house
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at Rothley Court, responded to this review, November 4, 2013
Thank you for the feedback regarding your recent stay here at Rothley Court, its great to hear just how accommodating the team were during your visit, and how much you enjoyed our restaurant. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broxburn, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

We stayed here for one night and I must say it was lovely to stay in such a magnificent place. Our room was in the old stables block and it was lovely ,what surprised us that the evening meal which we didn't prebook was not all that expensive. The staff were very courteous and very helpful in fact they were curious about where we were off to on our motorbikes.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onyurbike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at Rothley Court, responded to this review, November 4, 2013
Thank you taking the time to review your stay here at Rothley Court, its good to hear you had time to enjoy our restaurant, and that the bedroom was to your liking. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire, UK
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed October 24, 2013

This is an attractive hotel set in pleasant grounds and with easy access from M1 via A46. It is comfortatble and the staff are friendly and helpful. We were allocated Room 10 on the top floor. The room is spacious but looking rather tired decoratively and there are signs of ingress of damp which have not been adequately attended to. One window is broken and in need of a proper repair rather than the duct tape covering which is totally useless.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKVocalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at Rothley Court, responded to this review, November 4, 2013
Thank you for taking the time to review your stay here at Rothley Court, we take all feedback on board. We are undergoing a refurbishment in early January 2014 to rectify the issues mentioned above. We hope to be able to welcome you back in the new year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rothley Court

Property: Rothley Court
Address: Westfield Lane, Rothley LE7 7LG, England
Location: United Kingdom > England > Leicestershire > Rothley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Rothley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rothley Court 3*
Number of rooms: 30
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Also Known As:
Rothley Court Hotel Rothley
Rothley Court Leicestershire

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