Unfortunately the hotel messed up my 3 non-smoking rooms and booked 2 of us into smoking rooms that had heating stuck on and the smell of smoke, it was so thick you could chew through it
Receptionist could not assist without manager and the hotel manager would not leave his office to come and see me.
The receptionist offered a free drink in the bar but we opted to leave hotel and manager to ring me, not had a phone call yet after 14 days doubt I will.
Overall could be good when the current manager is replaced as the staff need someone with customer service skills to manage them.More
- Free Wifi
- Free Parking